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Surface Pen Inaccuracy in Adobe Animate

New Here ,
Apr 09, 2020

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I was trying Adobe Animate on my Surface Pro (5th Gen) but I realized the pen was incredibly off while drawing. I haven't found this issue in literally all other software, including Photoshop, Clip Studio Paint, OneNote, and so on. It's just Adobe Animate. I don't believe it to be a calibration issue, and I tried turning down Smoothing on the brush, but that didn't work. Here's a video showing the paintbrush, pencil, and eraser tools-

https://www.dropbox.com/s/598ot3jowi5iqa1/Video%20Apr%2008%2C%2012%2002%2001%20PM.mov?dl=0

I was wondering if it could be the pen, since it's the Surface Pro 4 pen, but considering it works fine will all other software, I don't think that to be the issue, especially since that would be an expensive fix.

If anyone has any suggestions, please share! Thanks!

Hi mate,

 

Everyone here knows it's Animate's fault and not your pen.

There are multiple topics a day.

The devs are working on it. Whether they will succeed the next time or not is unclear, but you will have to wait for an update and see.

 

TOPICS
Error, Product issue, Tablet

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Surface Pen Inaccuracy in Adobe Animate

New Here ,
Apr 09, 2020

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I was trying Adobe Animate on my Surface Pro (5th Gen) but I realized the pen was incredibly off while drawing. I haven't found this issue in literally all other software, including Photoshop, Clip Studio Paint, OneNote, and so on. It's just Adobe Animate. I don't believe it to be a calibration issue, and I tried turning down Smoothing on the brush, but that didn't work. Here's a video showing the paintbrush, pencil, and eraser tools-

https://www.dropbox.com/s/598ot3jowi5iqa1/Video%20Apr%2008%2C%2012%2002%2001%20PM.mov?dl=0

I was wondering if it could be the pen, since it's the Surface Pro 4 pen, but considering it works fine will all other software, I don't think that to be the issue, especially since that would be an expensive fix.

If anyone has any suggestions, please share! Thanks!

Hi mate,

 

Everyone here knows it's Animate's fault and not your pen.

There are multiple topics a day.

The devs are working on it. Whether they will succeed the next time or not is unclear, but you will have to wait for an update and see.

 

TOPICS
Error, Product issue, Tablet

Views

313

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Apr 09, 2020 0
Guide ,
Apr 09, 2020

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Hi mate,

 

Everyone here knows it's Animate's fault and not your pen.

There are multiple topics a day.

The devs are working on it. Whether they will succeed the next time or not is unclear, but you will have to wait for an update and see.

 

- Nick: Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team - extensions for character animation

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Apr 09, 2020 0
Community Beginner ,
Jun 19, 2020

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I'm having the exact same problem 😞

For me, it started after installing the WinTab drivers, and it was only the pen. If I used my finger to draw or even the mouse, it was accurate, but not the pen. I uninstalled the driver today, and my pen's working again, but my pressure sensitivity is gone again, which is the reason I installed the driver in the first place.

I hope this gets fixed.

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Jun 19, 2020 0
Guide ,
Jun 19, 2020

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It already is fixed, mate.

 

Go to Edit > Preferences > Edit Preferences > Drawing and from Tablet Input choose Windows Ink (Beta) for your device.

 

Clipboard-1.png

- Nick: Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team - extensions for character animation

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Jun 19, 2020 0