Wacom Intuos Pen&Touch Small
PC, Windows 7 (latest updates installed)
Issue: when trying to pan or zoom canvas via wacom pen it just scrolls up/down just like in case of using mouse wheel.
How can I make it work the same way as in Photoshop? In Photoshop CC it works just fine: I hold button1 on my wacom pen and move it for panning. The same with Alt key pressed for zooming. But in Animate CC it doesn't work. I've tried everything. Tried to change settings in Wacom panel (both for all apps and for Animate only - no difference). Even tried to disconnect my mouse: no effect. I have latest version of Animate CC installed. Any suggestions?
Are you on the latest version of Adobe Animate? All issues that we have seen in the latest update have been solved by updating to the latest drivers.
Let us know if you still need help.
Sure I have latest version. And got a new update just today but it solved nothing
And yes I have latest drivers for Wacom tablet.
And again. It works just fine in Photoshop CC. But doesn't work in Animate CC.
Let me check with the team and get back to you.
A quick update from the team. They are investigating this bug for a fix in a future update. We request your patience until then.
There has been no update since I posted, and I am not sure about the update in which this issue will be fixed. I will post on this forum as soon as we have an update ready for download.
Hello - I too would be really grateful if this could be fixed. I use Animate all the time for my work, and with this missing feature it does make it a lot more difficult to navigate around the stage. I have had this problem with two different Wacom tablets, on PC and Mac. I wrote to Wacom but it seems that the fix may need to come from your side. Thanks!
I understand the urgency and have conveyed it to the product team. Please stay tuned for announcements.
Glad to see this issue is being voiced by others. Disheartened to see that it's been an issue for over 6 months with no updates. I am trying to finish a project by the end of November and decided I'd purchase Adobe Animate and learn it. I am very disappointed with the lack of progress made by the product team.
This is an important issue for me as well. Would love to hear an update.
I've solved this by mapping "spacebar" to my wacom pen.
Any updates? Still having this issue too.
Wow !!! You mean this issue isn't solved yet? It was reported 2 years ago...
I stopped using Adobe products so I can't check it. If this issue is still there... welll, I did the right choice then.
It still doesnt work for me. Adobe in general hasnt been anything but errors and problems for me so far.
I was having this same issue, but I solved it by mapping H (hand tool) to my pen button and it worked, but it did not de-select the hand tool after I released the buttom which was a pain.
I found out that Spacebar is the button to temporarily use the hand tool so I mapped space instead, now when I release the button I still have the brush tool selected. hope this helps.
Hmmm... this was reported in 2017 and is still a bug.
Once I changed my pen to keystroke/space it now pans fine but there's still the issue of zooming on my tablet. 2020 and still a problem? Thinking of switching animation programs already, people are paying too much money to have to wait 3+yrs for a simple update/program fix. Especially considering the zoom-out key works fine and the original post was reviewed and said to be looked at/fixed.
Also having this problem with a brand new intuos pro, none of the express keys will zoom in on animate (works fine on other programs, and zoom out works fine.) Also the touch circle thing won't zoom in animate. Its been four years, man. Fix it.