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Unstable / Unusable on Macbook Pro 16 AMD Radeon Pro 5500M

New Here ,
May 14, 2020

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On V20.0.3

Drawing or moving a single circle on a new document a few pixels completely lags / hangs. 

Following the initial tutorial crashed the program twice. 

Moving around the canvas (with the tool or two fingers on a trackpad) the refresh rate is so low the canvas looks like it magiacally pops into different locations.

While drawing an element it doesn't seem as effected.

Playing an animation it can rarely hit 10fps. (Such as the bones example).

May-14-2020 23-04-21.gif

I was hoping to use this in my workflow in the most simple of ways (just using some symboles / basic bones elements for run / walk step animation in a game sprite map). But even drawing the base character is like pulling teeth / working in marmalade.

 

I have a strange feeling it's the gpu. All the other adobe apps run pretty well (seen good gains on AE and Premiere with this GPU). Somehow drawing simple shapes or simple animation on 'Adobe Animate' is a no go. Bit bizarre. 

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Error, Performance, Product issue

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Unstable / Unusable on Macbook Pro 16 AMD Radeon Pro 5500M

New Here ,
May 14, 2020

Copy link to clipboard

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On V20.0.3

Drawing or moving a single circle on a new document a few pixels completely lags / hangs. 

Following the initial tutorial crashed the program twice. 

Moving around the canvas (with the tool or two fingers on a trackpad) the refresh rate is so low the canvas looks like it magiacally pops into different locations.

While drawing an element it doesn't seem as effected.

Playing an animation it can rarely hit 10fps. (Such as the bones example).

May-14-2020 23-04-21.gif

I was hoping to use this in my workflow in the most simple of ways (just using some symboles / basic bones elements for run / walk step animation in a game sprite map). But even drawing the base character is like pulling teeth / working in marmalade.

 

I have a strange feeling it's the gpu. All the other adobe apps run pretty well (seen good gains on AE and Premiere with this GPU). Somehow drawing simple shapes or simple animation on 'Adobe Animate' is a no go. Bit bizarre. 

TOPICS
Error, Performance, Product issue

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769

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May 14, 2020 0
New Here ,
May 14, 2020

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Worth noting: this happens on all preview modes from outlines to full.

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May 14, 2020 0
Guide ,
May 14, 2020

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Hi mate,

 

If your mac has a high-density display try to run Animate at SD. 

I don't use use macs, but I've seen a few people post that performance improves drastically if you switch to lower res.

There should be a setting where you can tell the program to run in standard resolution.

 

Recent versions of Animate, starting with 2018 have been going from bad to worse in terms of performance. We develop extensions so I have to do comparative tests quite often and v.18 and newer are sluggish even on a powerful Win10 desktop workstation, but still quite usable at 1920x1080.

 

- Nick: Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team - extensions for character animation

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May 14, 2020 0
Adobe Community Professional ,
May 14, 2020

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The stage scrolling doesn't know how smooth trackpads can be, and it only moves in large chunks. You have to use the scrollbars to pan more slowly.

 

Setting low resolution is done in the Get Info dialog, and it does make moving shapes around the stage be a lot smoother.

 

lowres.png

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May 14, 2020 1