URL issue and MP4 export issue on os x

[defaulturtbdmhqjmxa]

Hello there! I have somme issues since month on OS X Catalina and Animate: impossible to export videos with Animate and I have this message when I use command+enter for publication too : "Erreur d’ouverture de l’URL 'file:////Users/davidcez/Documents/etc...".

I wonder if it's not some permission error on my hard drive, maybe Animate exporting file command seems not autorized?...However I already autorized all Creative Cloud App to access all my hard drive...

Any others ideas?!

Thanks!

[kglad]

create a new directory on your desktop

save your problematic fla in that new directory

export your video to that desktop directory

any problems?

[defaulturtbdmhqjmxa]

My God! It's works! Is my previous destination file corrupted?

[kglad]

it's probably not corrupted.  it just probably doesn't exist.  ie, there's most likely a typo in the path.

and you can save your files some place other than your desktop.

[defaulturtbdmhqjmxa]

OK! thanks!

[defaulturtbdmhqjmxa]

I understood that one on my file contained this symbol: /  

[kglad]

you're welcome.