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Very laggy brush on Adobe Animate CC

Community Beginner ,
Feb 09, 2019

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I'm using Animate CC Ver. 19.1(Build 349).

I duplicated the window for checking the adjustments of a symbol in real-time and I scaled up the editing window to 200%. In that condition, when I start to paint by using brush tool, it shows very low performance to the point of not being able to edit.

Of course, it shows normal performance when I edit it at 100% zoom or only use a single window. Its rendering logic doesn't seem to take advantages of my multi-core CPUs. The same problem happens to the new feature, Asset Warp Tool. Once the number of vertices exceeds a certain amount, it gets very slow.

Please modernize this gem-like software. When this has massive calculations, try to use MapReduce model to utilize multi threads.

1.png

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Very laggy brush on Adobe Animate CC

Community Beginner ,
Feb 09, 2019

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I'm using Animate CC Ver. 19.1(Build 349).

I duplicated the window for checking the adjustments of a symbol in real-time and I scaled up the editing window to 200%. In that condition, when I start to paint by using brush tool, it shows very low performance to the point of not being able to edit.

Of course, it shows normal performance when I edit it at 100% zoom or only use a single window. Its rendering logic doesn't seem to take advantages of my multi-core CPUs. The same problem happens to the new feature, Asset Warp Tool. Once the number of vertices exceeds a certain amount, it gets very slow.

Please modernize this gem-like software. When this has massive calculations, try to use MapReduce model to utilize multi threads.

1.png

Moved from Adobe Creative Cloud to Adobe Animate CC by moderator.

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Feb 09, 2019 1
Adobe Employee ,
Feb 12, 2019

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I tried following your steps on a sample file but could not repro the issue,

Can you elaborate a bit more, and share details of your system.

If it is specific to a particular file, can you please share the same for investigation..

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Feb 12, 2019 1
Community Beginner ,
May 10, 2019

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how can I share a file that can reproduce that issue to you?

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May 10, 2019 0
Adobe Employee ,
May 30, 2019

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You can upload the file on a file sharing site like dropbox and post the link in message.

To send a message, click on my name and then click on Message option.

You can also send your request using this: Adobe Animate CC Feature Request/Bug Report Form

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May 30, 2019 0
New Here ,
Feb 20, 2019

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Same problem here. My Animator has a really bad performance when I simply draw some lines with my dell xps pen. The CPU is almost in idle. 20% max. The performance is awful and it will crash constantly( 5 mins max) for a merely 35 frames animation. this picture demonstrates how much strokes you need to freeze my system. My OS is win 10 and Animator version is 19. And it doesn't run well on other PCs as well, either with I7 or Xeon with Wacom on win 10.  And no it isn't a single file issue. So you can simulate it on any system with a pressure / tilt sensitive pen.

Annotation 2019-02-21 161430.png

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Feb 20, 2019 0
Adobe Employee ,
Feb 21, 2019

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Thank you for your observations. We will need to get in touch with you for further investigation. Please get in touch with us using this link.Contact Customer Care

Thanks,

Preran

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Feb 21, 2019 0
Community Beginner ,
Mar 08, 2019

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I'll also provide several examples that you can check case by case soon. Thank you!

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Mar 08, 2019 1