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Video won't export, it gets stuck

Explorer ,
Jun 07, 2019

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I am trying to export a 28 second video from my Animate file and it always gets stuck at 54%. There doesn't seem to be any activity on the CPU/Disk and barely any on memory (8700K/32GBRAM/SSD). I left it going for 2 hours and still nothing.

videoexport.png

What concerns me is that I can find instances of this issue going back to 2007.

How am I supposed to make a MOV of this file if it keeps getting stuck?

Since it occurred again and was driving me mad - I spent even more time investigating the issue. Here was the problem...

rainissue.png

In the screen I've attached, you can see I've highlighted 4 layers. These are four separate layers. The rain in my game/animation has maybe ~40 layers within a graphic, each a rain drop. When I had 4 instances of these graphics on one layer - Animate would shit itself when trying to export... for some reason. When I put each of the 4 instances into their own layers, as per the screenshot, I am able to export a video/SWF properly.

One layer + 4 graphics (each with 40 layers inside) = export stall. Four layers each with a graphic each = export success.

I ran the test many, many times and it happens only when I put them all back into a single layer.

Hopefully that helps someone else experiencing the same issue some day. I just wish I knew why it occurred.

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Video won't export, it gets stuck

Explorer ,
Jun 07, 2019

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I am trying to export a 28 second video from my Animate file and it always gets stuck at 54%. There doesn't seem to be any activity on the CPU/Disk and barely any on memory (8700K/32GBRAM/SSD). I left it going for 2 hours and still nothing.

videoexport.png

What concerns me is that I can find instances of this issue going back to 2007.

How am I supposed to make a MOV of this file if it keeps getting stuck?

Since it occurred again and was driving me mad - I spent even more time investigating the issue. Here was the problem...

rainissue.png

In the screen I've attached, you can see I've highlighted 4 layers. These are four separate layers. The rain in my game/animation has maybe ~40 layers within a graphic, each a rain drop. When I had 4 instances of these graphics on one layer - Animate would shit itself when trying to export... for some reason. When I put each of the 4 instances into their own layers, as per the screenshot, I am able to export a video/SWF properly.

One layer + 4 graphics (each with 40 layers inside) = export stall. Four layers each with a graphic each = export success.

I ran the test many, many times and it happens only when I put them all back into a single layer.

Hopefully that helps someone else experiencing the same issue some day. I just wish I knew why it occurred.

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Jun 07, 2019 0
Guide ,
Jun 07, 2019

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Hi mate,

Check out this topic: Export issue - stops mid-export

Not just the 'correct reply' but some of the other ones as well.

Hope this helps!

NT

- Nick: Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team - extensions for character animation

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Jun 07, 2019 0
Explorer ,
Jun 07, 2019

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Thanks for those posts, I got it working some other way, somehow


I saved it as a new file (which halved in file size for some reason, despite having removed all items with '0' use), then removed parts of it until I could export. Then I added them back. Now it works.

I still can't pinpoint the issue now that it's working. Technically everything that was there is still there and it exports.

It'd be great if there was some sort of error reporting so that people could tell what these issues are. I know it creates SWFs first, and I could create an SWF of the file without a hitch, I don't understand it. Between yesterday and today I have spent 7 hours on this issue. This included going from CC 2018 > 2019 for a lot of testing.

Thanks again.

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Jun 07, 2019 1
Guide ,
Jun 08, 2019

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Glad to know you got your video out!

- Nick: Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team - extensions for character animation

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Jun 08, 2019 0
Explorer ,
Jun 08, 2019

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Since it occurred again and was driving me mad - I spent even more time investigating the issue. Here was the problem...

rainissue.png

In the screen I've attached, you can see I've highlighted 4 layers. These are four separate layers. The rain in my game/animation has maybe ~40 layers within a graphic, each a rain drop. When I had 4 instances of these graphics on one layer - Animate would shit itself when trying to export... for some reason. When I put each of the 4 instances into their own layers, as per the screenshot, I am able to export a video/SWF properly.

One layer + 4 graphics (each with 40 layers inside) = export stall. Four layers each with a graphic each = export success.

I ran the test many, many times and it happens only when I put them all back into a single layer.

Hopefully that helps someone else experiencing the same issue some day. I just wish I knew why it occurred.

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Jun 08, 2019 0