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Wacom Pen Issues

New Here ,
Nov 23, 2019 Nov 23, 2019

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Whenever I try to use Animte CC, my Wacom 13HD pen never works. It will work with anything except for Animate. All my drivers are updated. Any ideas?

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Error , Other , Product issue , Tablet

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New Here ,
Nov 25, 2019 Nov 25, 2019

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Similar issue here. Although i can still use my Wacom cintiq 16 pen but it's very inaccurate and it's very frustrating when drawing in Animate CC 2020. It works perfectly in the previous 2019 version. this has been a common problem for Animate and flash throughout the years. Really needs a fix sometime soon..

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Adobe Employee ,
Nov 27, 2019 Nov 27, 2019

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If you are still facing this issue, I suggest getting in touch with our tech support team for further investigation https://adobe.ly/2WYE62m

 

Thanks,

Preran

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