White Screen when creating a new file

[AnimationMonkey]

When i make a new file, no matter how much i draw onto it, its just a blank, white sheet. Even if i zoom out, its always there. Ive tried to uninstall and reinstall it and nothing has worked. I only got the Adobe Creative Suite yesterday, but have had a free, older version of Flash from 2004, please help.

Alfie

[smallhaggis]

Are your Windows & GPU drivers up to date? Someone on another thread found that updating drivers sorted the issue for them.

[AnimationMonkey]

Hello, I believe my graphics drivers are up to date, sorry, but thank you anyway

[Preran]

If you are still looking for assistance, I suggest getting in touch with our tech support team using this link https://adobe.ly/2WYE62m

Thanks,

Preran