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White Stage

Community Beginner ,
Nov 28, 2019

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Hello,

after update to Animate 2020 I cannot work with thi program as the stage (or the part where I should see my work file view is in white). I see what's necessary for a few seconds when I open file or for a moment when I drag the file from it's place but otherwise it is completely blank. Do you know how to fix it? Thanks

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Error, How to, Product issue

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White Stage

Community Beginner ,
Nov 28, 2019

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Hello,

after update to Animate 2020 I cannot work with thi program as the stage (or the part where I should see my work file view is in white). I see what's necessary for a few seconds when I open file or for a moment when I drag the file from it's place but otherwise it is completely blank. Do you know how to fix it? Thanks

TOPICS
Error, How to, Product issue

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202

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Nov 28, 2019 1
New Here ,
Nov 28, 2019

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I have exactly the same problem with Animate 2020 on my wacom Mobile studio pro with Windows 10 updated.

And there's no chance to go back to 2019 from CC app ( it is simply not visible from the Other Versions menu ....)

Disappointed!!!

 

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Nov 28, 2019 0
Guide ,
Nov 28, 2019

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You can download 2018 and 2019 from here:

https://helpx.adobe.com/download-install/kb/creative-cloud-apps-download.html#creative-cloud-2018-ap...

 

You can have many versions of Animate at the same time.

It is never advisable to just update your existing version with the one that has just been released, esp. if you're using the software professionally. The reasons should be obvious.

Always install separately to avoid stress in the future.

 

- Nick: Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team - extensions for character animation

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Nov 28, 2019 0
Community Beginner ,
Nov 28, 2019

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I think I am having the same problem.  Is your Fluid brush the only thing that is working?

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Nov 28, 2019 0
New Here ,
Nov 28, 2019

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Ok, for me the problem was solved after updating windows and the graphic card drivers. hope that could be a solution for you.

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