Why Google Play Console rejects one of my apps updates?

[Paul Darky]

Today I tried to update two android apps. Both in 32 bits and both with the Admob Milkmangames ANE last version (11).

Both apps have been on Google Play for more than a year.

One got through with the message that 64 bit will be required on August 2020.

The other one didn´t get through. There is an “ERROR” about the 64 bit requirement which doesn´t allow me to update the app.

As it says here: https://android-developers.googleblog.com/2019/01/get-your-apps-ready-for-64-bit.html:

“Google Play will continue to accept 32-bit only updates to existing games that use the following SDKs:

  • Adobe Air software and the AIR SDK - until August 2020”

So I wonder why one app got through and the other did not.

Does anyone here has got a similar situation?

I already sent an email to Google Play developer support.

[kglad · Accepted solution]

are you sure?

they both should have triggered 64bit warnings, not errors.

if, however, you have an error about your signing key, that's a common, but different, problem

[Paul Darky]

Never got a reply to my email from Google Play support.

Finally I tried again today and just got the warnings. No errors. So I was able to update the app.

[kglad]

thanks for the confirmation.