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Crashing regardless of input/output settings

Community Beginner ,
Oct 10, 2020 Oct 10, 2020

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Both current Beta uploaded today 10/10/2020 and previous fail to load. I keep getting prompt my systems audio settings have changed.

 

It keeps coming up as 44100khz although I always edit 48k. No matter what I set for Defulat Input/Output or Master clock program fails to load and crashes.

 

Current CC version works fine. 

I have 48g ram, SSD, NVIDIA, etc but this seems to be Beta issue.

 

Thanks!

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Adobe Employee ,
Dec 09, 2020 Dec 09, 2020

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When does it crash?  It sounds like you're able to get into the preferences and make changes, so does it crash when you make any change in this dialog, or when you make changes and then try to play or record a file?  This is on Windows?

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Community Beginner ,
Dec 09, 2020 Dec 09, 2020

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I think deleting the cache folder or preferences solved it. That was couple months ago, but once I did was able to start and run program.

Otherwise it would open but kept presenting preferences which no matter the settings would crash once I either reset them or left as is.

Thanks!

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