[Adobe request]: Audition 23.5 crashes/hangs - Call for help.

[Satish_Ramakrishnan]

Hi,

We are in the process of improving the stability of Audition and have received reports of Audition crashing/hanging in different scenarios. Some of those scenarios are not reproducible in-house, a crucial step towards fixing them. Those that we have reproduced, we have fixed.

We need your help in understanding how to get the system and/or Audition (preferrably the latest available version) to a state where a crash/hang happens reliably. Please let us know if you are interested in helping us get to the bottom of this. If so, please respond with your scenario, what you were doing, the system details, plugins (if any), audio device and control surfaces used, version of Audition, and anything else that you may think relevant.

Looking forward to responses so we can work closer with you and release more and more stable versions of Audition out.

Satish

Quality Engineer

Adobe Audition Team

[SteveG_AudioMasters_]

A little BUMP for this... but please note that it's actual hangs and crashes the devs are looking at, not other performance issues.

[SteveG_AudioMasters_]

Devs - you might like to look at this thread... 

[Llarold]

I am reliably able to induce crashing with the built-in DeClicker on 192k Hz audio recording. I'm not using any plugins. 

When I click Repair All on the DeClicker interface, Audition immediately crashes. I can individually Repair each click with no issue (other than the inconvenience), and I do not experience any crashing at lower sample rates.

[Satish_Ramakrishnan]

Thank you so much! We are able to reproduce this in-house. 

[SankarDeySarkar]

@Llarold We have fixed this issue in latest release 23.6.1. Please try it out.