It is very easy to bag Adobe for their support - I have seen it many times on this forum.
However, I am just going to say that I have had an ongoing issue for some weeks which essentially put me out of business for a week or two but Adobe has gone out of their way to sort out a solution.
They have organised numerous phone hookups and PC interaction sessions and even a private build to isolate the cause and possible solution.
I just now I received an email from Rohit Kumar and his team "As communicated earlier, we had also opened a case on Microsoft to investigate this particular issue. Microsoft reverted back and asked to enable following settings in Internet Explorer > Internet Options > Advanced (as highlighted in screenshot below):"
I won't bore you with the rest but just to say that all is working as it should be
My thanks are extended to Rohit Kumar, Vimal Varshney, Riya Tayal, Shivam Mishra, Sanchit Handa, ARCHNA JAIN and of course Durin and co.
You really don't realise how much you tend to rely on Adobe for running your business but thankfully when all looks darkest they have come through and sorted things out - things that look like being a Microsoft issue.
Again my deepest thanks
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