Allen & Heath No sound from mics

[margareta14154215]

I just switched from Audacity to Audition 2019 using Windows 10 and an Allen and Heath Zed 14 mixer. Hardware Preferences are set up as follows:

Device Class: MME

Input, output and master clock: (3-USB Audio CODEC)

Latenct: 100

Sample Rate: Input 44100Hz  Output 48000 Hz

I get absolutely no sound or waveform when attempting to record. Everything works fine in Audacity (with the same hardware settings) but total silence in Audition. Please Help! 

[SteveG_AudioMasters_]

How are you trying to record in Audition? If you are using Multitrack, you have to assign an input for the track - a lot of people starting out don't realise this!

But there are also a number of other possibilities. I don't know what you mean about the sample rate - you can only set a single one in the Audition hardware panel. The Zed 14 uses rather a basic USB connection, and it's also only a 16-bit device, but in principle there's no reason why it shouldn't work. I'm assuming that the setting that says 3-USB Audio CODEC is the correct one for the device, but that also looks a bit strange... initially, can you provide a screen-grab of what's on your Hardware settings page in preferences, please?