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Au 2018 will not open

New Here ,
Dec 28, 2017 Dec 28, 2017

Au 2018 will not open and I have uninstalled and reinstalled 3 times. I have also tried installing 2017 again and it does not open either.  I meet all system requirements and have no issue with any other Adobe program.  I am running PC with a 64 bit, Win 7, 64gb ram. 

When I open, it stalls on "Initializing (AuBackend)"

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correct answers 1 Correct answer

LEGEND , Dec 29, 2017 Dec 29, 2017

So CC2017 worked OK before the update to CC2018? Try opening with the Shift key held down. This sets all Audition's preferences back to the default.

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LEGEND ,
Dec 29, 2017 Dec 29, 2017

So CC2017 worked OK before the update to CC2018? Try opening with the Shift key held down. This sets all Audition's preferences back to the default.

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Community Expert ,
Dec 29, 2017 Dec 29, 2017
LATEST

If that doesn't work, then you have to treat this as a crash, and send Adobe the last log report - details here: Audition Crashed. Now what?

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