• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Audition crashes when trying to open MP4

New Here ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

Whenever I try and import and MP4 file to open its audio track, the program freezes and eventually crashes if I try and click anywhere (Not Responding).

 

I need to be able to open the videos in order to create VTT subtitle files precisely.

TOPICS
Crash , Freeze or hang , Import

Views

450

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

LATEST

Edit: apparently it freezes only when I try to directly open the video preview or the audio. If instead I just expand the video,  create a multitrack session and stick the audio in it it does not freeze. This is bizarre (check the attached image for reference).

 

I have already tried uninstalling Audition using the Adobe Cleaner Tool.

Halp.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines