Audition - problem with video on timeline

Community Beginner ,
Feb 08, 2022 Feb 08, 2022

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I'm studying Audition and the lessons is to synchronize the  audio with video. But when I import the video it shows with some kind of filter. Print below.

 

WhatsApp Image 2022-02-08 at 12.28.05.jpeg

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Import , Playback

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Adobe Community Professional ,
Feb 09, 2022 Feb 09, 2022

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Can't tell anything at all from your screen-grab. What is the format of the video you are trying to import?

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Community Beginner ,
Feb 09, 2022 Feb 09, 2022

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Sorry for the poor quality of my print. I took a few more today as seen below. The file is a mp4 and I tested on another pc and it worked fine. The problem is only on mine. 

WhatsApp Image 2022-02-09 at 11.50.06.jpeg

WhatsApp Image 2022-02-09 at 11.50.09.jpeg

WhatsApp Image 2022-02-09 at 11.50.13.jpeg

WhatsApp Image 2022-02-09 at 11.50.18.jpeg

    

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Adobe Community Professional ,
Feb 09, 2022 Feb 09, 2022

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If it's only on one machine, then it's likely to be either a faulty or missing codec. If you have a full CC subscription, try downloading Media Encoder and see if that fixes anything.

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Community Beginner ,
Feb 09, 2022 Feb 09, 2022

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I already have Media Encoder and k-lite mega codec pack installed. Could it be anything else?

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Community Beginner ,
Feb 16, 2022 Feb 16, 2022

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Steve, do you think it could be something else? I already have Media Encoder installed.

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Adobe Community Professional ,
Feb 16, 2022 Feb 16, 2022

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Well it's got to be something else! The only other thing that springs to mind is that something weird has happened within the Windows Policy Editor that stops video showing properly, although that does seem to be a little unlikely. Does this happen on all MP4 files, or just one?

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Community Beginner ,
Feb 16, 2022 Feb 16, 2022

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I downloaded a video from youtube to test and it happens on it too. So I guess it happens on all of them. The curious thing is that I tested on another notebook and it worked fine. 

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Adobe Community Professional ,
Feb 17, 2022 Feb 17, 2022

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In Premiere the k-lite mega codec pack has, in the past, caused problems.

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Community Beginner ,
Feb 17, 2022 Feb 17, 2022

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I uninstalled the k lite mega pack and still have the problem.

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Adobe Community Professional ,
Feb 17, 2022 Feb 17, 2022

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You may have to re-install media encoder and perhaps Audition. I have known of cases where 3rd party codec packs have needed a complete windows install to remove all of their components.

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Community Beginner ,
Feb 17, 2022 Feb 17, 2022

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Oh God, i hope that is not the case. I'll try this weekend and let you know if worked.

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Adobe Community Professional ,
Feb 18, 2022 Feb 18, 2022

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If you could share your video by Dropbox or Creative Cloud I could have a look on my system before you go to the trouble of re-installing.

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