bad customer service?

[amy5C1D]

Has anyone else had trouble getting help with Audition? Mine suddenly stopped playing and recording. It's been a nightmare trying to get help.

[DOUG 127]

YES! Adobe is not a good compamy to work with. You usually get a run arrond reather than an answer.

[EuanWilliamson]

Hi Amy,

I'm sorry to hear that. 
The main people you will find in these forums are other users like yourself who have problems

and then volunteers like myself who try to help out.

The occasional Adobe employeee will drop in. 

So, please, outline some details of your issue, PC or Mac, system details.

What changed and how. When it happened etc.

The more detail you can provide, the more likely someone can help.

Hopefully your issue has been seen before and a quick solution can be found 🙂