Can hear multitrack recording in playback, but waveforms are tiny and can't hear audio when I'm in Waveform Editor mode

Report · Dec 27, 2018

I just recently purchased a Soundcraft Signature 12 MTK - its my first multitrack interface and I'm immeadiately running into issues.

Screenshot of my Audio Hardware settings: https://cl.ly/beb6368afad4/Image%202018-12-27%20at%208.02.30%20PM.png

Screenshot of my Multitrack session: https://cl.ly/7bc94af687e4/Image%202018-12-27%20at%208.03.01%20PM.png

I'm recording just my voice through a Behringer XM1800S microphone plugged directly into the board.

When I hit record, I can hear my voice through the board just fine and on the Meter Input Signal indicator I can see that my audio is coming into Audition around -10db. But as I record, I can tell that the waveforms themselves in the track are barely appearing.

When I'm done recording, if I enter Waveform Editor view of the clip I just recorded, I can barely see the waveforms: https://cl.ly/a49c96c41457/Image%202018-12-27%20at%208.06.31%20PM.png. And when I try to listen to the actual audio, I get no sound out of my headphones like I do when I'm in Multitrack Editor. I'm not changing any settings between the two views - I'm just simply double-clicking on the clip.

Report · Dec 28, 2018

Those levels appearing in Audition are much too low. What levels are showing on the meters on the Soundcraft when recording? presumably the mic is connected to the XLR input socket on the mixer. Can you turn up the gain control on the channel that the mic is connected to so that the red Clip LED on that channel light up when you talk loudly into the mic? The way the USB feed from the mixer into Audition works means that the signal is sent directly. So you need to increase the Gain control on the channel that the mic is plugged into to get the correct level into Audition.

zhco wrote
When I hit record, I can hear my voice through the board just fine and on the Meter Input Signal indicator I can see that my audio is coming into Audition around -10db.

Where do you see this reading?