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Help needed with error "Device could not be opened" (FF9-5-0044 [80004005])

New Here ,
Mar 16, 2021 Mar 16, 2021

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FF9-5-0044 [80004005]

 

Hello.

I am trying out Audition for recording vinyl LP's. (My hardware specs below)
I had luck after first installation, and recorded one song for test. A few days later, I get the error FF9-5-0044 [80004005] when trying to record. After that, I record silence.
(I can hear my turntable through the PC while!) (See attached image)

I can see that this has been a topic earlier, for Windows 7 users, but now I am on a brand new build PC with these specs:

MSI motherboard with an AMD Ryzen 9 3900X 12 core CPU and 64 GB DDR4 SDRAM,

running Windows 10 Pro 64. So, it's not firepower i lack! I do not have a PCIe soundcard installed, and therefore uses the on-board Realtek.

My turntable is a Audio-Technica LP120 with build-in RIAA, enabling me to use USB as connection between the turntable and the PC. Having said that, the ASIO4ALL driver can not be the solution for me, as that driver does not support USB sound-drivers (as far as I see).

 

So - any ideas? It's driving me nuts 😕

Regards

 

Jacob

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Audio hardware , Version 3 and earlier

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Community Expert ,
Mar 16, 2021 Mar 16, 2021

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ASIO4ALL does support USB, but that's probably not the problem. Initially I think you should go carefully through all of the steps in the user software guide for the turntable - this one. If none of that appears to be the issue, then report back with screen grabs of Audition's Audio Hardware setup (assuming that is that you are using Audition 3).

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New Here ,
Mar 17, 2021 Mar 17, 2021

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I've been through the manual - no luck.
The strange thing is, that it worked for me for one recording on this newly build PC.

 

Here's some screenshots of my hardware setup;

 

audition2.pngaudition3.png

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Community Expert ,
Mar 17, 2021 Mar 17, 2021

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Have you tried setting the Sync Reference to DirectSound Input?

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New Here ,
Mar 17, 2021 Mar 17, 2021

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Yes. All possible options in all possible order... No dice.

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New Here ,
Mar 17, 2021 Mar 17, 2021

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If it wasn't for the fact, that this has been seen and solved before in Windows 7 (tho I can't locate a solution), I would guess the TT/RIAA had a fail. But then again; i can hear the TT through my PC nice and clearly. THAT is what makes it frustrating.

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New Here ,
Apr 04, 2021 Apr 04, 2021

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OK, so I figured it had to be the on-board Realtek that was no good - so I bought a Sounblaster AE-5.
And to my sad surprise; same problem.... What the heck do I do wrong!??

Unavngivet.png

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New Here ,
Mar 20, 2021 Mar 20, 2021

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Any ideas?

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Community Expert ,
Apr 04, 2021 Apr 04, 2021

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That's a Windows Driver error. Anything from Creative Labs is probably the last thing you should buy, as a search through this forum's history would reveal; their drivers are nothing but bloatware, and often cause untold trouble. But what you have there is a 'what you hear' input error, and that isn't the input you should be using. Quite often recording via that route is blocked anyway (blame the RIAA for that), no I'm not surprised that it doesn't work. You need to locate the correct input in your computer's sound settings.

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New Here ,
Apr 05, 2021 Apr 05, 2021

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I do not buy my hardware according to the opinions on this or any other forum.
I think it's a cheap shot to blame Creative for this error.
Now, the exact same problems i pressent with both the on-board Realtek, the PCIe Sound Blaster - and the USB line from the TT.
That's not a problem with neither Creative nor it's drivers. I think it's a problem with Windows, for which I hoped that someone else than me had experienced - and perhaps found a solution.

At this point I am aware that this is not a Audition-issue, as all other recording softwares doesn't record any sound - regardles any possible settings. Not even the Debut Video Capture records the sound.

 

THIS is my issue. And for that, I am asking for help and ideas.

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Community Expert ,
Apr 05, 2021 Apr 05, 2021

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We are here in the main to answer questions about Audition, not Windows. And it's not a 'cheap shot' to blame a company that has had sucessful class actions against it for the lies it has told about its product's capabilities in the past. And that is not an opinion; it's a fact.

 

If you'd bothered to read the rest of what I wrote instead of just kicking off about the first bit, you'd realise that your problem is that you are trying to use the wrong input in the Windows mixer app, and that's what you need to sort out. And that is also why it doesn't work with any other software. And that is also not an opinion, either.

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New Here ,
Apr 05, 2021 Apr 05, 2021

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Wow - you went from helpfull to arrogant in a very few steps.
Was that necessary?
Meanwhile, I got the dang thing to work with the propper searchstring in google.
I'll help myself out!

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Community Expert ,
Apr 05, 2021 Apr 05, 2021

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It accurately reflected the tone of your reply.

 

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New Here ,
Apr 06, 2021 Apr 06, 2021

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Seriously?

This problem has NEVER had anything to do with Creative - which I see absolutely no reason to talk down. That IS your own opinion - probably with many others. No doubt. But it is STILL a matter of opinion.
CLEARLY Creative is not the issue here. Not at all. There is absolutely no reason to talk down a product, that I just told you I bought!
Mr. "AudioMaster" - you didn't think of turning on the use of Mic/Line-in for apps in windows?

I can see you are a very big man around here - still, I say; get over yourself!

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Community Expert ,
Apr 06, 2021 Apr 06, 2021

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I would like to point out that "you are trying to use the wrong input in the Windows mixer app, and that's what you need to sort out" is suggesting that you use the correct input.

 

But since you are now commenting on things you clearly know nothing about, and misquoting me, and not being very polite at all, this conversation is at an end.

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