Importing a Video into Audition not working

Report · May 14, 2017

I'm using Audition on Windows 10 and I'm having a problem trying to import video into the program. Every time I try I get an error message stating, basically, telling me that "something has gone wrong and Audition has stopped working. Windows will close the application and inform you when a solution is found".This is for any video I import. Audio tracks load okay, just not video. I can't import stuff from Premier! I've looked online for help to no avail, and I have uninstalled and reinstalled a few times still nothing. I'm a film student and I have a sound project that I need to do. The school has mac computers and this where I received my video. Any help in this matter would be greatly appreciated.

Report · May 14, 2017

What format are the video files that you are trying to import into Audition?

This would probably count as a crash so follow the instructions in the FAQ Audition Crashed. Now what? Also it would be worth entering a Bug report. The developers should be able to take a look at the Audition logs that you send to them to see what is causing the crash.

Report · May 15, 2017

I've used MP4, avi, wmv, mov. At least that's what I have been told the video formats can be opened. I will follow up with a crash report.