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Importing preferences when downloading to new device

Explorer ,
Jul 30, 2020 Jul 30, 2020

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I just bought a new laptop and installed Creative Cloud and Audition. I had hoped that when I opened Audition for the first time it would prompt me to import all my stuff (preferences, racks, favorites, custom workspaces, etc.) like it did when I recently added the beta version of Audition on my main computer - but it didn't.

 

I looked through Adobe help to try to find out how to migrate all this stuff but came up empty, so I'm turning to the forum for help: is there an easy way to get all my stuff from my main copy of Audition over to the secondary copy on my new device?

 

Thanks,

Brian

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How to , Import , User interface or workspaces

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Community Expert ,
Jul 31, 2020 Jul 31, 2020

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It's all in your preferences folder. What you might be able to do (and I must stress that I haven't tried this lately, but it used to work) is to copy the entire folder to your new desktop, pick it up and place it on top of the Audition icon. At that point a message asking you whether this is okay displays, and you agree to it. If this doesn't work, then you have to replace items in the folder manually with the ones you want to be there.

 

Preferences folder is located at C:\Users\{username}\AppData\Roaming\Adobe\Audition\13.0 and by default is hidden.

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Explorer ,
Jul 31, 2020 Jul 31, 2020

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Thanks Steve - I'd like to try that, but I'm haivng trouble locating my Preferences folder. I followed the path you gave me (screenshot below), and I've already got File Explorer set to "Show hidden files, folders, and drives" but I'm still not seeing it. If you have any thoughts on how I can troublshoot this, I'd be grateful.

 

Thanks,

Brian

 

Screenshot 2020-07-31 10.58.26.png

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Community Expert ,
Jul 31, 2020 Jul 31, 2020

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That is the Preferences folder! Go back a layer...

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Explorer ,
Aug 06, 2020 Aug 06, 2020

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Thanks Steve - it took me a few days, but I finally managed to follow through on your instructions.


Just FYI, dropping the Preferences folder (which in my case was just the "13.0" folder in the path you described earlier - there was no "Preferences" sub-folder) onto the Audition icon on my new laptop didn't work, but when I went into the "13.0" folder on  my new laptop, deleted everything there, and then immediately replaced it with the contents of the "13.0" folder that I had imported from my other computer, it worked perfectly.


Thanks again!

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