Left speaker only in Multitrack; both speakers in Waveform

[Bigwaves]

Hello.

I am looking for some help.

Currently in Adobe Audition 2020, I have a multitrack sessions, with 2 tracks in each multitrack that play only out of the left speaker in the multitrack, yet in both speakers in the waveform.  

This is not the case for other multitrack sessions.  Over the past week I have conducted 2 interviews.  The first of these interviews recorded and had playback in Audition via both speakers; it worked perfect.  Then an interview resulted in this left only problem.  I assume I inadvertently altered a setting.  

My set up for the recording is this:  

Mac Book Pro

Adobe Audition 2020

No mixer

Simple stereo with 2 speakers connected to Mac from headphone jack on Mac to back of stereo

Zoom H5 connected to Mac via USB

Headphones connected to Zoom H5

Mic 1 is mic attached to Zoom H5, on top of Zoom H5; this is guest mic pointed at speaker to pick up guest 

Mic 2 is mic attached to Zoom H5 via XLR; this is my mic on a boom  

Guest input is via internet, Zoom Video Conference

I am recording directly to Adobe Audition via Zoom H5.  I record as Multi Track.

I am pretty sure all my settings in Audition are mono.  

I have looked at many forums and videos in search of an answer and have tried several suggestions for a fix, yet none have worked.  I have done the reset of opening Audition while holding "shift".  This did not fix the problem.  

Further, I have even loaded this audio files into Audacity, opened as mono, converted to stereo, exported as WAV.  Reopened in Audition and same problem.  Also reopened in Audacity, converted to mono, exported as WAV, opened in Audition, and still have the left side problem.  

In terms of skill with Audition, I am still a rookie and frequently say things like, "wow, I just learned so much about audtion today" or "amazing that this tool I just learned even exists".  So, I am thrilled to learn, and know I am likely missing a setting or option that can fix this.  

Thank You

[SuiteSpot]

I'm not 100% clear what you are saying

Are the 2 tracks in the multitrack session mono or stereo?

Either way the first thing I would check is the Audio Channel mapping in Edit > Preferences

[Bigwaves]

Both tracks in are Mono.  See pics below.  

I have messed with my Audio Channel Mapping.  Here is what it looks like:

 

Thanks for engaging.  

[SuiteSpot]

Be good to look at the sesx file - can you email it to me at info@aatranslator.com.au

[Bigwaves]

Just emailed it to you.  Will come in from theriverradius.com

Thanks

[SuiteSpot · Accepted solution]

An easy fix

You tracks need to be routed to the master track

You master track seems to be setup as a mono track – probably because you created your session as mono

You should create your session as stereo (assuming you want stereo output)

You can then create mono or stereo individual tracks