I am using a Audient ID14 with Auditon and I want to be able to use both channels for mono audio. Right now I can only use the left channel for mono. When I look at the audio channel mapping it shows the L as mono but not the right. How can I change this? I want to be able to use both XLR inputs and record the audio on both channels based upon which one has the phantom power applied. Currently I can do that for the L side but the R side has really low volume. I am trying to find the correct settings in Audition to do this as it surely has to be possible.
That settings page is slightly misleading when it comes to what's actually available: your screengrab establishes that both mic channels are available as mono feeds, so all you have to do is select the correct one in Multitrack view:
You select Mono, and then follow the options until you find the mic you want - so you can have the one listed as 1 on one track, and the one listed as 2 on another - quite independently.