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No Sound During Playback on Audition 3.0

New Here ,
Apr 24, 2019 Apr 24, 2019

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Someone posted about this issue previously but it didn't appear to be resolved and now I have the same issue.

I'm getting no sound on Audition 3.0 during playback. The waveform is there but no matter what I do I can't hear anything. I also have Audacity on this PC and that works fine, along with other programs. Have I missed something really obvious?

I'm using Adobe Audition 3.0 and my PC is a Dell (Inspiron 3650)

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LEGEND ,
Apr 24, 2019 Apr 24, 2019

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Which version of Windows are you using? And what is your audio interface? It is most likely Audition's Audio Hardware Setup which is at fault with the wrong drivers selected. Also with the latest updates to Win 10 there are some new Microsoft Privacy settings that can inhibit audio.

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New Here ,
Apr 24, 2019 Apr 24, 2019

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I'm using Windows 10 Home.

Stupid question, how do I work out what my audio interface is?

IMG_20190417_222800120.jpg

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LEGEND ,
Apr 24, 2019 Apr 24, 2019

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It says in your image that it is a USB Plug 'n Play Audio device. So does that mean that you are listening to Audition's output on a USB interface plugged into the PC. Where do you hear Audacity's output from?

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New Here ,
Apr 24, 2019 Apr 24, 2019

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I don't know what you mean by listening on a "USB interface". I listen through speakers plugged into the PC. The same goes for Audacity.

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Explorer ,
Apr 24, 2019 Apr 24, 2019

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paulj82536230​,

An audio interface is usually a external box that provides a way to connect Recording devices like microphones and speakers and keyboards.

If you do not have that, then here are some instructions regarding using the Audio ASIO with your built in sound card/speakers.

Set up Audition 3 audio drivers for Adobe Audition

Hopefully this will get you on the road to using Audition.

Be Blessed!!

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New Here ,
Apr 24, 2019 Apr 24, 2019

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You mean like a tower? My speakers and keyboard are all plugged into that.

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Explorer ,
Apr 24, 2019 Apr 24, 2019

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paulj82536230​,

No sir,

An audio interface plugs into your computer, which is the tower that your keyboard and speakers are connected to.  It is a separate unit that provides a way to capture an audio signal and convert it into digital for use  in a program like Audition.

How to connect to audio hardware in Adobe Audition  is a link that provides some more information on audio interface.

They look like the products found in this Sweetwater Search: Click the Link to see what an interface looks like. 

Here is a helpful Beginners Guide​ as well!!

Keep On Keeping On!!

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Explorer ,
Apr 24, 2019 Apr 24, 2019

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I did send a reply to your message paulj82536230​,

But it contained some external links that might be restricting the message from being displayed.

The Interweb is your friend, and if you do a search "USB Audio Interface" on your favorite Search Engine you're be inundated with a ton of information on the topic. You can do the same kind of search here Adobe Community like this Audio Interface Search:​Which will also give you some more information on the topic.

Be Blessed!!!

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Explorer ,
Apr 24, 2019 Apr 24, 2019

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Unfortunately my responses are being "moderated" because I included external sources of information - As such those messages are not being displayed. If you do a search on your favorite Search Engine - you will find out what an USB Audio Interface is.  In simple terms it is a device that plugs into your tower. It allows you to plug a microphone into it and then when someone talks into the microphone that  analog signal is converted to a digital signal that can be used by a program like Audition.

You don't have to use an external source you can use the driver that you picture above and route the out put to your internal sound card that is in your tower that has the speakers attached.

Best Of!!

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LEGEND ,
Apr 24, 2019 Apr 24, 2019

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paulj82536230  wrote

I don't know what you mean by listening on a "USB interface". I listen through speakers plugged into the PC. The same goes for Audacity.

In your picture it shows under Output Port that Audition is looking for Speakers (USB PnP Audio). This means Audition is looking for an external USB interface plugged into one of your PC's USB ports. If that is incorrect then you need to click in those boxes and select a different audio device that your PC uses for it's audio.

However since you say you listen via loudspeakers plugged into your PC via the normal 3.5mm jack sockets on the back (or front) of the PC case. Unless by some chance your speakers happen to be USB ones. Can you tell us what make and model they are so that we can check what their connections are?

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New Here ,
Apr 25, 2019 Apr 25, 2019

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Good news.

I appear to have resolved the issue.

In Audition I went into Edit > Audio Hardware Setup. In the Edit View tab there's a drop down menu for Audio Driver. I changed it from Audition 3.0 Windows Sound to Realtek ASIO. This changed the Default Input from None to "[01M] HD Audio input 1" and changed the Default Output from "[01S] Speakers USB PnP Audio..." to "[01S] HD Audio output 1". I can now hear what's on the waveform.

The only issue now seems to be if I have Windows Media Player open at the same time. If I'm playing something on WMP and then try to check something on Audition, WMP stops and throws up error messages then Audition freezes. Just need to avoid using both at the same time.

Thanks for all the assistance.

Cheers

Paul

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LEGEND ,
Apr 25, 2019 Apr 25, 2019

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That is normal behaviour. ASIO audio drivers can usually only work with one software at a time. As you have discovered trying to run two different audio playing software at the same time results in chaos.

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Community Expert ,
Apr 25, 2019 Apr 25, 2019

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That's not quite the way it is...

The rules say that you can only have one piece of ASIO hardware on your system at any one time. If you have hardware that can accept multiple ASIO channels (there are in principle up to 32 of them) then you can allocate different software to separate outputs, and have it all work at the same time.

I suspect that the reason you're having difficulty and potential chaos is that whatever Realtek ASIO driver you've got, it doesn't support that properly. When you say 'realtek ASIO driver' where has it come from? To the best of my knowledge, realtek themselves don't provide one...

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LEGEND ,
Apr 25, 2019 Apr 25, 2019

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I was generalising for simplicity's sake.

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New Here ,
May 10, 2019 May 10, 2019

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I am having the same problem again but this time my original solution is not working.

I have to be honest, I didn't understand some of the details on the links given above. Way too technical for me. Any way of simplifying a solution for me?

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New Here ,
May 10, 2019 May 10, 2019

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The error message this time reads "The currently selected audio driver is not available. Another application may be using the same driver or the device may not be properly connected and powered. You can select a new driver using the Audio Hardware Setup option".

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New Here ,
Aug 31, 2024 Aug 31, 2024

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Hello @Travelor I'm having a similar issue to this so I thought I'd respond here and ask for some advice. I know for a fact that my audio settings are correct and that I have the right hardware and mapping selected. In my headset (coming from my focusrite) I can hear myself perfectly. When I click "record" in the program, there is a wave form, but no audio when I play it back. After I get exasperated and delete it, it appears on the left hand side as a file, which I can click to hear (still not see or edit) and when it does play, it's only in my right headphone speaker. Am I stupid or am I inexperienced? My inner child would like to know...

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