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No sound or levels on playback

New Here ,
Aug 21, 2020 Aug 21, 2020

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Hi,  new to Au, imported a backing track but there is no sound. I can see the wave form but the levels dont move. have checked audio hardware. see screenshot. Any advice?

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Audio hardware

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Mentor ,
Aug 21, 2020 Aug 21, 2020

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It is probably just me but I can't see any reference to your hardware in the screenshot.
Go to Edit > Preferences > Audio Hardware 
Then selected your audio hardware and preferably the ASIO driver for it (assuming you are on a PC)
Then select the 'Audio Channel Mapping' tab and make sure that left and right outputs are directed to the correct locations that your speakers are attached to

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New Here ,
Aug 21, 2020 Aug 21, 2020

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@ SuiteSpot, thank you for taking the time to reply. For refrence I am listening with headphones plugged into headgear jack. I have confirmed that other sources play fine (VLC and YouTube) and that Headphone (3- Realtek(R)Audio) is the correct location. Switching to ASIO does not allow this location and if I try playback it does not respond. Thee MME setting seems to work and based on other research is correct?AU Hardware screenshot.JPG

 

Channel mapping is also correct

Wendy5E91_0-1598029308248.png

the thing that confuses me is that even though playback is running and I can see the wave form the levels do not budge?

 

Any thing else you can suggest?

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Mentor ,
Aug 21, 2020 Aug 21, 2020

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Can't suggest anything other than making sure that your track is going out through the master
If you want to email me the sesx I'll have a quick look and see if I can see anything - info@aatranslator.com.au

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