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Noise burst when microphone recording and audition fails down when trying to open a registered file

Community Beginner ,
Feb 17, 2020 Feb 17, 2020

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I am running on my new PC W10 AUDITION 13-0-2-35 connected for voice record to an ALESIS IO2 with SHURE BETA 87A microphone. On the old machine I had no problem.

1) Now with the new PC I experience burst noise during voice recording. I have tried an other SHUE microphone : same problem! The solution I have found has been to record using the free software AUDACITY and then transfer the recorded file  to AUDITION for edition. 

2 When I try to open a file from AUDITION the software crashes  and a message tells me that there has been a problem and that the software has stopped running.

Is there a solution to these crazy problems?

TOPICS
Crash , Noise reduction

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Community Expert ,
Feb 17, 2020 Feb 17, 2020

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If you get a crash, then do what it says here: Audition crashed - now what? 

 

You might also want to post the log file here. Sometimes it's obvious what has caused it, but mostly the best answers come from the devs - as long as they have some contact details.

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Community Beginner ,
Feb 25, 2020 Feb 25, 2020

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OK I will email to AUDBUGS @ADOBE

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