Sound and volume are different between Audition and Premiere

[Sergio-CS]

Hello Adobe Creatives,

I have a question on the reason why Audition vs Premiere sound completely different?

So this is the problem:

Same clip was recorded with Sennheiser lav. After importing it in Audition I give it a better base; remove BG noise, etc. etc. (the usual enhancements that are required when recording outdoors).
When imported in Premiere the sound is completely different. High frequencies are higher and the low frequencies are completely different.

YES, all effects on the rack are applied;
YES, exported in .WAV (uncompressed) 96000Hz, 32-bit;

YES, my computer has all the settings to reproduce 96kHz;
YES, speakers are 4+2+1 three speakers, 20-20000Hz frequency band;
...NO, Premiere reproduces the same sound differently
...NO, YouTube reproduces the same sound (no change)
...Nope, I tried importing the whole movie in a new project, no improvement...

HELP

[SteveG_AudioMasters_]

Well, if it goes in sounding okay, and it comes out in YouTube sounding okay, then I'd say that whatever is causing this is aPremiere-related playback issue. Have you asked the same question on the Premiere forum?

[Sergio-CS · Accepted solution]

I found the problem...I hope this helps others as well.
It was not an Adobe problem, but an output that while it was configured for 96kHz—for some obscure reason—was outputting 48kHz. As much as many forums say that there is no difference (because the human ear cannot distinguish between the frequencies), I would strongly say that there is a huge difference.

The way to find it is to search for [Change System Sounds] and be absolutely sure that drivers and devices are all outputting the same frequency range.

So, yes, it was a hardware/driver configuration that was hidden in the meanders of Windows.
Thank you all for your help.

[SteveG_AudioMasters_]

If this is done correctly, it's true - you can't hear any difference. What happens when Microsoft does the resampling though is another matter altogether; it's dreadful.

[Sergio-CS]

We never stop learning and solving problems 😄