Unable to Start Recording Favorites

[davida34484769]

Help - I am using Audition CC 2017 and I am trying to record a Favorite. The error message I get says "A Favorite is currently being recorded" "to stop recording choose Favorites>stop recording" So I do that and it says " a new Favorite could not be recorded because no supported actions were recorded."

I had started to record a favorite but then changed by mind and deleted the file. I think I forgot to "stop recording." When I closed down the program it asked if I wanted to save changes - I said "no." When I started up again and tried to record a new favorite I got the message that a favorite is currently being recorded. When I clicked to stop recording the other message came up - and both messages keep looping.

[emmrecs]

Perhaps try rebooting the computer?

[montym25840952]

Same problem, and rebooting does not fix it. Any other suggestions appreciated.

[montym25840952]

Addendum: uninstalling and reinstalling fixed it, so any suggestions other than rebooting and reinstalling?

[alison k]

I'm having the same problem now that I updated to the latest 2022 version. UGGG! Any other info on this restarting uninstalling reinstalling doesn't work!

[alison k]

Interesting, it works fine on the new MacBook, Pro but not on my 2019 Imac. 

[adelphik]

Same problem. I cannot record a new favorite. Needs to be fixed immediately.