Copy link to clipboard
Copied
Had to do a hard reset on my laptop all my files were saved to a external hard drive and i have the cloud back up files but im still not able to open prevous projects.. HELP
Copy link to clipboard
Copied
How are we supposed to help? You've given us nothing here to go on at all, so I'm going to try a guess: After you'd saved these files, did you check them at the time to see of they played correctly? Cloud backup is notorious; saving audio direct from Audition to a cloud drive is almost guaranteed not to work - the file saving process assumes that the drive is available all the time, and since it's at the other end of a piece of wet string, it's hardly going to qualify. The only safe way to make cloud backups is to save the files locally, and then do a file transfer to the cloud, not a save. And the same goes for the files on your local(?) drive; did you check them when you'd created them?