• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Worst customer service ever

New Here ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

Telephone support transfered me 4 times then just straight up hung up on me. Their remote login support said i should just reinstall Windows. 

TOPICS
Audio hardware

Views

106

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jun 15, 2021 Jun 15, 2021

Hi Kerry,

I'm sorry to hear that. 
The main people you will find in these forums are other users like yourself who have problems

and then volunteers like myself who try to help out.

The occasional Adobe employeee will drop in. 

So, please, outline some details of your issue, PC or Mac, system details.

What changed and how. When it happened etc.

The more detail you can provide, the more likely someone can help.

Hopefully your issue has been seen before and a quick solution can be found 🙂

 

Votes

Translate

Translate
Community Expert ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

LATEST

Hi Kerry,

I'm sorry to hear that. 
The main people you will find in these forums are other users like yourself who have problems

and then volunteers like myself who try to help out.

The occasional Adobe employeee will drop in. 

So, please, outline some details of your issue, PC or Mac, system details.

What changed and how. When it happened etc.

The more detail you can provide, the more likely someone can help.

Hopefully your issue has been seen before and a quick solution can be found 🙂

 

Best regards, Euan.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines