Adobe Audition frozen after it stopped recording

[gillian.taylor@ucalgary.ca]

While recording a podcast episode, my co-host's recording randomly stopped, and then when she tried to save, Adobe froze and is now not responding. She does not want to lose the recording and doesn't know how to save it. She cleared up space on her laptop, thinking maybe that was the issue, but it is still not responding.

She is using Windows 10 and was recording a waveform.

Please help if you can!

[SteveG_AudioMasters_]

If she was recording in Waveform view, the only thing you can do that might save the file is to deliberately crash Audition using the task manager and then restart it, when you will be given a crash recovery option. This is by no means guaranteed to work; it rather depends upon the state of the file at the time.If it opens correctly, save it immediately, using Save As, to a fresh location.

Not much else you can do, I'm afraid because it uses a temp file system in Waveform view. It's worth noting that it's much safer to record in Multitrack, because the files are written direct to disk, and if there's a crash then recovery is relatively straightforward.

[gillian.taylor@ucalgary.ca]

Hi SteveG,

Thanks for the response! She ended up just closing Adobe Audition and starting it again, and there was a recovered saved file, so it all worked out! Thank you.

Gill