• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premier - audition error

New Here ,
Jan 08, 2020 Jan 08, 2020

Copy link to clipboard

Copied

Hello everyone;

We were using Premier Pro 2019 for a long time in my company and recently bought Audition for our editors.

When we try to "send" audio for editing to Audition we always get the dll error that you can see in the attached image.

We dont have Dynamic Link, is mandatory to have it in order to work?.

All the PC have the .dll in the route that appears in the message.PremierError.JPG

Does anyonw knows what could be happening?.

Regards.

 

Views

511

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 09, 2020 Jan 09, 2020

Copy link to clipboard

Copied

Hi there,

I am moving your query to the correct community 'Audition', experts here will be able to help you better. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 09, 2020 Jan 09, 2020

Copy link to clipboard

Copied

You say you have PP 2019.  But which exact version of Audition do you have?  I suspect, since you say you recently bought Audition that you have Audition 2020.

Although I am not a PP user I do know the advice here is that you need to maintain exact parity of versions if you are to have any chance of integrating PP with Audition.  So, if your Audition is latest 2020 version, PP needs to be latest 2020 version also.

HTH

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 09, 2020 Jan 09, 2020

Copy link to clipboard

Copied

As emmrecs says, you need version parity. But if you have that, and are still experiencing problems, then we need to know. Reason being that this is suspected only to be a Mac issue, and you're running a PC. The Mac issue, incidentally, is entirely due to Catalina's enhanced 'security' preventing the dynamic link from working - wasn't a problem before. I am allowed to say that it's being worked on at present, but if it happens on a PC as well, the devs would definitely like a heads-up...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2020 Jan 10, 2020

Copy link to clipboard

Copied

Hello;

The versions that have are:

Premiere:  13.1.4

Audition: 13.0.0.519

 

Could that be the reason of the error?, Which one you recommend to have it (for PC and MAC).

 

Regards

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2020 Jan 10, 2020

Copy link to clipboard

Copied

ver.JPG

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 20, 2020 Jan 20, 2020

Copy link to clipboard

Copied

LATEST

Is there any documentation that I can show to the managers? they are thinking in buying Dynamic Link but I know that is not necesary.

Regards.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2020 Jan 13, 2020

Copy link to clipboard

Copied

Hello Emmrecs;

 

The versions that we have are:

Premiere: 13.1.4

Audition: 13.0.0.519

 

Could that be the reason of the error?, Which one you recommend to have it (for PC and MAC).

 

Regards

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 13, 2020 Jan 13, 2020

Copy link to clipboard

Copied

I don't know about Premiere, I don't have it, but that is certainly not the latest version of Audition, which is 13.0.1.35

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines