Adobe Bridge 14.0.0.102 Labelling in full screen review mode doesn't work

[Geoffrey5F93]

Hi,

I'm on released version 14.0.0.102 using Windows 11

Just realized that Labelling in full screen review mode doesn't work, just like in the early 13 version. 

This is making my selection and review workflow very slow 😞

Any fixes coming soon?

[gregreser]

You're using Ctrl + 6, 7, 8, 9?

This works for me, but I'm on Windows 10, so it might be a Windows 11 issue

[Abu25]

Hi @Geoffrey5F93 ,
Thanks for your feedback.

Could you please share the following details about the issue:

• Preset screenshot from the Keyboard Shortcuts dialog by following the given steps:
        1-Go to Edit Menu
        2-Open Keyboard Shortcuts
     
• If the preset is not a default one, please share the files present at ->
  Win (C:\Users\name\AppData\Roaming\Adobe\Bridge 2024\Shortcuts)
  Please note, that the default presets are the following:
                          

• Is the issue specific to particular files/formats?

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com

Thanks,
Bridge Team

[Geoffrey5F93]

Hi Abu,

The settings in the keyboard preset seems to be the same ones you shared so the default ones.

The issue is only happening when reviewing the images fullscreen, in the normal view this function is working as excpected.

And yes it occurs for all file formats/extensions!!

[Geoffrey5F93]

It works with 13.0.4.755 so it isnt windows...is it possible to get support for a product we pay a monthly sub PLEASE!!!!!!

[Abu25]

Hi @Geoffrey5F93 

We need some more inputs from your side to investigate the issue.

1. Which keys are you using to apply labels/ratings in full screen?
2. Are you facing the same issue in review mode and slide show?
3. Could you please search the command like the ‘yellow label’ and share the screenshot of all the available shortcuts like the following from Keyboard Shortcuts

4. Are the shortcuts working in the content panel?
   5. Are you using the same QWERTY keyboard?

Thanks,

Bridge Team

[Erik Bloodaxe]

Same version of Bridge, Windows 11 Pro Version 22H2 (OS Build 22621.2506)

Probably will irritate you but labelling (and rating) works correctly here in full screen mode.

One thing I did a few weeks back was to create my own shortcuts for keys 0 through 9 to add labels and ratings to avoid having to use Ctr+number. There used to be a tick box to this effect at bottom before keyboard shortcuts were introduced but alas no longer. I don't know if this is what has made the difference. You could try it.

[Geoffrey5F93]

Thnak you so much for the workaround Erik!!!