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Adobe Bridge 14.0.0.102 Labelling in full screen review mode doesn't work

Community Beginner ,
Sep 22, 2023 Sep 22, 2023

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Hi,

 

I'm on released version 14.0.0.102 using Windows 11

 

Just realized that Labelling in full screen review mode doesn't work, just like in the early 13 version. 

 

This is making my selection and review workflow very slow 😞

 

Any fixes coming soon?

TOPICS
Bug , Feature request , Problem or error

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Community Expert ,
Sep 23, 2023 Sep 23, 2023

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You're using Ctrl + 6, 7, 8, 9?

This works for me, but I'm on Windows 10, so it might be a Windows 11 issue

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Adobe Employee ,
Sep 27, 2023 Sep 27, 2023

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Hi @Geoffrey5F93 ,
Thanks for your feedback.

Could you please share the following details about the issue:

  • Preset screenshot from the Keyboard Shortcuts dialog by following the given steps:
          1-Go to Edit Menu
          2-Open Keyboard Shortcuts
       Abu25_4-1695813648038.png
  • If the preset is not a default one, please share the files present at ->
    Win (C:\Users\name\AppData\Roaming\Adobe\Bridge 2024\Shortcuts)
    Please note, that the default presets are the following:
    Abu25_6-1695813681973.png                        
  • Is the issue specific to particular files/formats?

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com


Thanks,
Bridge Team

 

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Community Beginner ,
Sep 27, 2023 Sep 27, 2023

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Hi Abu,

The settings in the keyboard preset seems to be the same ones you shared so the default ones.

 

The issue is only happening when reviewing the images fullscreen, in the normal view this function is working as excpected.

 

And yes it occurs for all file formats/extensions!!

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Community Beginner ,
Oct 31, 2023 Oct 31, 2023

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It works with 13.0.4.755 so it isnt windows...is it possible to get support for a product we pay a monthly sub PLEASE!!!!!!

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Adobe Employee ,
Oct 31, 2023 Oct 31, 2023

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Hi @Geoffrey5F93 

We need some more inputs from your side to investigate the issue.

  1. Which keys are you using to apply labels/ratings in full screen?
  2. Are you facing the same issue in review mode and slide show?
  3. Could you please search the command like the ‘yellow label’ and share the screenshot of all the available shortcuts like the following from Keyboard Shortcuts

Abu25_0-1698817376046.png

  1. Are the shortcuts working in the content panel?
    5. Are you using the same QWERTY keyboard?

 

Thanks,

Bridge Team

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Advocate ,
Nov 01, 2023 Nov 01, 2023

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Same version of Bridge, Windows 11 Pro Version 22H2 (OS Build 22621.2506)

Probably will irritate you but labelling (and rating) works correctly here in full screen mode.

One thing I did a few weeks back was to create my own shortcuts for keys 0 through 9 to add labels and ratings to avoid having to use Ctr+number. There used to be a tick box to this effect at bottom before keyboard shortcuts were introduced but alas no longer. I don't know if this is what has made the difference. You could try it.

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Community Beginner ,
Nov 02, 2023 Nov 02, 2023

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Thnak you so much for the workaround Erik!!!

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