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Adobe Bridge 2020 will not import the .CR2 files from my Canon 40D

New Here ,
Oct 04, 2020 Oct 04, 2020

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Adobe Bridge 2020 will not import the .CR2 files from my Canon 40D. 

Instead, I get the error message "This device does not contain any supported media".  This despite about 100 cr2 files in the camera.  Any suggestions?

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Camera RAW , Import and export

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Community Expert ,
Oct 04, 2020 Oct 04, 2020

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What is your OS (and what release)?

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