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Adobe Bridge 2022 thumbnails does not update after editing the photos

Participant ,
Jun 28, 2022 Jun 28, 2022

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Hello,
I’m in the last Adobe Bridge Version (12.0.2.252) and the DGN thumbnails are not updating after editing in ACR as it used to happen.
Photo thumbnails remain under or over exposed as tooked, even after been edited in ACR.
Can anyone help me on this one?
Thank you in advance.

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correct answers 1 Correct answer

Community Expert , Jun 28, 2022 Jun 28, 2022

Hmm, sorry to hear that. OK, the next step is to rebuild Bridge's Preferences. Here's how:

 

Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application, for the Mac, press Command-Option-Shift. For PCs, press Control-Alt -Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache”, and/or "Reset Standard Workspaces.” In your case, choose "Reset Prefere

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Community Expert ,
Jun 28, 2022 Jun 28, 2022

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Hi PNog,

 

I'm assuming you mean DNG thumbnails (no problem, typos exist). 

 

The first thing I'd do is to rebuild the Cache for that folder. Go to Tools (menu) -> Cache -> (select the folder that you're working in).

 

Let us know if that solves the problem.

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Participant ,
Jun 28, 2022 Jun 28, 2022

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Hi Gary,
DNG, of course :)))) My mistake. Sorry.
Under Tools > Cache menu, I have two options. ’Manage Cache…” and “Purge Cache For Folder…” 
I purged the cache for the folder in question but it didn't update the thumbnails.

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Community Expert ,
Jun 28, 2022 Jun 28, 2022

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Hmm, sorry to hear that. OK, the next step is to rebuild Bridge's Preferences. Here's how:

 

Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application, for the Mac, press Command-Option-Shift. For PCs, press Control-Alt -Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache”, and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."

 

Oh, one other quick question: where are these files located? That is, on the Desktop? External Drive. Pictures folder? Where?

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Participant ,
Jun 28, 2022 Jun 28, 2022

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Gary, my files are located in an external SSD.

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Participant ,
Jun 28, 2022 Jun 28, 2022

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Gary,
For now, it worked with the preferences reset.
Thank you so much.

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