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Adobe Bridge Camera RAW 11.4 batch cropping problems

New Here ,
Aug 14, 2019 Aug 14, 2019

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As of today ( 14/8) for some reason, when I cancel a batch crop from all images from a vertical image, it cancels all the vertical crops (great), but places a vertical crop through the middle of all my horizontal images...

When I 'alt key' onto the now cropped horizontal image and delete crop - it does the same action, horizontals are cleared - but all vertical now have crops through their middle.

It is trying to make all images either horizontal or vertical...

Anyone else having this issue?

I tried online but the assistant had no remedy and was unable to see my issue...

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Adobe Employee ,
Aug 14, 2019 Aug 14, 2019

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Hi James,

That shouldn't be happening, let us help make this right.

Could you please let us know the exact version of Adobe Bridge you're working on?

Also, could you try reinstalling the Camera Raw plugin and see how it goes? Camera Raw plug-in installer

Regards,
Sahil

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New Here ,
Aug 14, 2019 Aug 14, 2019

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Camera RAW Version 11.4

Adobe Bridge 9.1.0.338

Can you tell me the process to uninstall? It doesn't appear to be obvious...

Thanks, J

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New Here ,
Aug 15, 2019 Aug 15, 2019

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This is happening to me too!  I have uninstalled and reinstalled Bridge and it still didn't fix this issue.

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New Here ,
Aug 16, 2019 Aug 16, 2019

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I've contacted technical support, they've logged onto my computer, checked it out and say the cropping tool is working as it should.  I told them it is not and technical support refuses to achnowledge something is wrong!

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Adobe Employee ,
Sep 20, 2019 Sep 20, 2019

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Hi All,

Could you please try updating the Camera Raw plugin to 11.4.1 and let us know if it helps?
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

Regards,
Sahil

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Community Beginner ,
Nov 03, 2019 Nov 03, 2019

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I did this too... BATCH crop does not work...  It will not crop to the original RAW dimension -  I have tried EVERYTHING!

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New Here ,
Dec 07, 2019 Dec 07, 2019

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LATEST

Im having the same problem! 😞

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