Adobe Bridge CC 2017 has stopped working

[andrewh24192147]

When I open Bridge I get the home screen very shortly followed by

At this point the only option is to close the programme

[kglad]

reset your preferences - https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

[Steve Werner]

Moving to Bridge forum

[andrewh24192147]

Thanks I have tried that but no different.

[kglad]

were you successful in resetting your references?

[andrewh24192147]

yes.

I ticked the boxes.

It appeared to go through the process and on to open bridge with the same result as above

[kglad]

uninstall bridge including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then reinstall it.

[andrewh24192147]

Hmm Done that but regrettably with the same result.

[kglad]

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

[andrewh2005241 · Accepted solution]

Sorted this by uninstalling both bridge and photoshop, rebooting pc and reinstalling

[aailes]

Hello,

I uninstalled Bridge & Photoshop and restarted the PC.  Reinstalled Photoshop and Bridge.  Now BOTH bridge and Photoshop show the "... has stopped working" notification.  Illustrator and Acrobat still work.

please help!

[GvandenDool]

I had the same problem. Who can help?