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Adobe Bridge CC 2017 has stopped working

New Here ,
Jun 05, 2017 Jun 05, 2017

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When I open Bridge I get the home screen very shortly followed by

At this point the only option is to close the programme

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correct answers 1 Correct answer

New Here , Jun 11, 2017 Jun 11, 2017

Sorted this by uninstalling both bridge and photoshop, rebooting pc and reinstalling

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Community Expert ,
Jun 05, 2017 Jun 05, 2017

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Community Expert ,
Jun 05, 2017 Jun 05, 2017

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Moving to Bridge forum

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New Here ,
Jun 05, 2017 Jun 05, 2017

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Thanks I have tried that but no different.

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Community Expert ,
Jun 05, 2017 Jun 05, 2017

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were you successful in resetting your references?

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New Here ,
Jun 05, 2017 Jun 05, 2017

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yes.

I ticked the boxes.

It appeared to go through the process and on to open bridge with the same result as above

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Community Expert ,
Jun 05, 2017 Jun 05, 2017

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uninstall bridge including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then reinstall it.

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New Here ,
Jun 05, 2017 Jun 05, 2017

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Hmm Done that but regrettably with the same result.

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Community Expert ,
Jun 05, 2017 Jun 05, 2017

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using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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New Here ,
Jun 11, 2017 Jun 11, 2017

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Sorted this by uninstalling both bridge and photoshop, rebooting pc and reinstalling

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New Here ,
Jun 27, 2017 Jun 27, 2017

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Hello,

I uninstalled Bridge & Photoshop and restarted the PC.  Reinstalled Photoshop and Bridge.  Now BOTH bridge and Photoshop show the "... has stopped working" notification.  Illustrator and Acrobat still work.

please help!

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New Here ,
Nov 09, 2022 Nov 09, 2022

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I had the same problem. Who can help?

 

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