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Adobe Bridge cc2019 Raw editing is greyed out (again)

Explorer ,
May 13, 2020 May 13, 2020

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Ok i have this problem, i've got a temporary fix, but that does not really help.

 

I cant open all the Raw images in Camera raw, its just greyed out. I have files from a Nikon D610 wich is quite old and they should work. It actually works on all other photos, but the new images i shot just don't. i moved them now into another old folder with files i have already edited and there i can open them in camera raw, but WTF. Why???

I have updated everything, (cc2019!!) camera raw seems to be ok...

I’m actually pissed of...

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correct answers 1 Correct answer

Community Expert , May 13, 2020 May 13, 2020

OK, just saw your edit.

 

Please check the following on the new folder and compare that to the old folder:

 

In the Finder select one of the new folder(s) that you're documents/images are contained in and press Command-i (i for information). A new window will pop up on the left side of the screen. On the bottom you will see a region called "Sharing & Permissions:"

 

 

gary_sc_0-1589389329219.png

 

First, do you have Read & Write privileges ? If not, continue.

 

To do anything here, you need to unlock the padlock on the bo

...

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Community Expert ,
May 13, 2020 May 13, 2020

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Hi Sobo,

 

I'm trying to understand your "fix," let me know if I understand it correctly:

 

First off, are you looking at the images in Bridge or in Adobe Camera Raw?

 

You have some raw files that if you try to open, you see a gray window. If you move the files into another folder that has the same kind of files but were taken long ago, then you can open the same files that moments ago you could not. Is that correct or not?

 

Meanwhile, what is your OS and what release?

 

Hopefully we can make you "un" pissed.

 

 

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Explorer ,
May 13, 2020 May 13, 2020

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Thats exactly what happens.

Yeah being pissed when opening an adobe product is quite normal. I just lost over an hour of work because i did not know that camera raw just resets itself and every single correction when i play with the calibration version, so i’m super pissed... 

 

I’m on MacOs Mohave and everything on cc2019, latest version.

 

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Community Expert ,
May 13, 2020 May 13, 2020

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Well I'm trying to help so please do not get pissed at me. ;>)

 

I have to admit that what you are describing makes no sense (I belive you, so do not worry, I'm just trying to understand it and I can understand why you'd be pissed). 

 

OK, but let's take this one step at a time. When you talk about the Calibration Version, are you referring to changing the Process Version here?

2020-05-13_09-30-49.png

Let me explain what that is there for any what is happening when you change it.

 

You said that you have old and newer raw images. Let's say you have some old raw images that were processed in Version 2. At the time, Version 2 was the latest-greatest way that Adobe had to interpret raw images. But that was then, things have gotten better. So they make Version 3, then 4 and now Version 5 is their latest-greatest. However, if they had ACR set so that whenever you opened up an old image it would automatically update all of your images, it changed all of your settings, you'd be REALLY pissed especially if you were a professional photographer who was asked by a client to provide some duplicates of an image. 

 

So what Adobe did was to maintain access to those older versions so that anyone can always maintain the settings that were last done on any image. If you change the Version #, you will have to readjust the image. That's it, there's no way around that. Different input means differant adjustments to accomodate those changes. 

 

Now, I'm going to guess that you do not convert your images to DNG format and all of your images have sidecar files, correct? Please let me know because I have a guess for what's happening going on here but need to find out before I venture further. 

 

Also, can you tell me where the files are being kept. Internal drive, external drive?

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Explorer ,
May 13, 2020 May 13, 2020

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Thanks for the quick answer! The calibration thing (exactly what you have screenshot) is not the problem, it just resets everything and doesn’t tell you, so i just lost some work and i really get what you mean. 

 

i keep my files on my raid system, its an 18tb Disk array formatted to HFS+ and my jobs are kept in a folder structure for every year.

I dont convert the NEFs i just open the folder with bridge, sort, edit everything in camera raw and i then finish. I have xmp files next to the NEFs once i changed anything and i need them so i can send my edits to other people using the same files non desctructivly. 

...

So i just finished the job with all the photos in the old folder. I moved them back into the new folder where they have to be (i dont want mess) and now bridge does not even see that they are edited altough the xmp files are there. Once i put them back somewhere else everything magically works... only new folders or directories dont work. 

 

(EDIT: once refreshed bridge reads the edits now. but still no camera raw editing in that folder.)

 

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Community Expert ,
May 13, 2020 May 13, 2020

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OK, 'nother quick question: have you always used a RAID system? Even with your old files?

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Explorer ,
May 13, 2020 May 13, 2020

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Yes. i just upgrade it from time to time and adding others. I have over 40TB of Raid space right now. Never had any problems. right now im checking access rights on different folders, but i makes no difference...

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Community Expert ,
May 13, 2020 May 13, 2020

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OK, just saw your edit.

 

Please check the following on the new folder and compare that to the old folder:

 

In the Finder select one of the new folder(s) that you're documents/images are contained in and press Command-i (i for information). A new window will pop up on the left side of the screen. On the bottom you will see a region called "Sharing & Permissions:"

 

 

gary_sc_0-1589389329219.png

 

First, do you have Read & Write privileges ? If not, continue.

 

To do anything here, you need to unlock the padlock on the bottom right. Click it and a window will pop up asking you for your authorization (your Mac password). Once that's done, click on the "Everyone" and on the right change "Read only," to "Read & Write."

 

Now, if there are folders inside this, go to the dropdown gear below and select "Apply to enclosed items..." and you can save yourself some time.

 

HOWEVER: be judicious when you do this. This should ONLY be done if there are nothing but documents inside these folders. Never EVER do this if there are applications or preferences or other application-related files. Don't ask me how I know this to be true. Otherwise, I do this all the time as necessary.

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Explorer ,
May 13, 2020 May 13, 2020

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Yeah that’s a good idea and what im doing right now. Strangly the old folder and the new one has stuff and everyone set to "only read". It (so far) makes no difference changing these and applying that to the NEFs... 

let me do some experiments using this knowlegde, i’ll tell you what i found out.

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Community Expert ,
May 13, 2020 May 13, 2020

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It sounds like you've been doing this a long time but one other thing to try is to convert your images from the raw format to DNG. 

 

I do know that some people do not like it but I've been converting my Canon CR2 to DNG for years and years and I've not had any issues. I sometimes process my images in raw format and see absolutely no difference (plus my images take less space and since their are containers I do not have to worry about losing the sidecar files.

 

If you do try this, any sidecar files will be read and imported into the images during the conversion so nothing will be lost. So that you have it, here's the DNG Converter link:

https://helpx.adobe.com/photoshop/using/adobe-dng-converter.html

 

 

 

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Explorer ,
May 13, 2020 May 13, 2020

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I really don’t know why, but putting all the files into another new folder did the difference... It all makes no sense. We can close this here. 

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Community Expert ,
May 13, 2020 May 13, 2020

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I wonder if there was something squirly with that folder. Makes no sense but working with computers often makes no sense.

 

The quote by Einstein "The definition of insanity is doing the same thing twice expecting different results" means to me that Einstein never worked with computers because if you do work with computers you can do things twice and get three different results!

 

Good luck, I do hope I helped. I would be grateful if you might select one of my responses and selected that as a correct answer.

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