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Adobe Bridge crashes when saving "file info"

New Here ,
May 01, 2020 May 01, 2020

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Hello,

I used Adobe Bridge for metadata only. The program crashes everytime I'm trying to save "file info" window. It opens "file info" box, I can fill all the columns but when I put "ok" or "cancel" (doesn't matter) it always crashes. It started happend after upgrading system on mac to El Capitan. File info in Photoshop CS5 in the same system works fine. Anyone knows how to solve it?

Thank you.

TOPICS
Crash or freeze , Metadata , Problem or error

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Community Expert ,
May 01, 2020 May 01, 2020

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Check your permissions for Bridge

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New Here ,
May 01, 2020 May 01, 2020

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Thank you. I did: both "system" and "admin" and "everyone" has "read and write" privilege. Bridge still crashes.

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Community Expert ,
May 01, 2020 May 01, 2020

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Have you tried a uninstall , reboot and new install?

Cleared folder cache?

Reset preferences?

Weird.

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