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Adobe Bridge Image Processor not workig

New Here ,
Dec 14, 2022 Dec 14, 2022

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For years, I've used Bridge to convert many batches of RAW files to JPGs to get to clients. I've always used Tools > Photoshop > Image Processor, then set the size and format for conversion. Some months ago this stopped working and I would always get the message, "Sorry, I could not process the following files: " After hours of working and searching, I found a work around that seemed satisfactory. Now with the new version of Bridge, I can't find the work around, and keep getting the same old "Sorry" message. It's annoying and keeps me from easily converting images for my clients.Any help would be appreciated.

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Beta , Image processor

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Community Expert ,
Dec 14, 2022 Dec 14, 2022

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Hi @johng15659739 There's not quite enough information in your issue to know exactly what might be at issue, but generally, the most common issue with Image Processor is that PS needs to be installed AFTER Bridge. This is because PS needs to know that Bridge is there to install the script. In other words, the script for this is in Photoshop and is not inherent in Bridge. 

 

If this is the issue, what you need to do is to uninstall PS, and re-install PS. That "should" work. If not, uninstall both PS and Bridge and re-install FIRST Bridge and then PS.

 

However, if you have (say) Bridge 23 and Photoshop 22, Photoshop will not install the script into Bridge because the programs need to be in sync. 

 

Lastly, if you're still having issues, you can always temporarily fall back to using the Image Processor script directly from PS. This can be found in PS, File (menu) -> Scripts -> Image Processor.

 

Good luck!

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