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Adobe Bridge shows wrong creation date & wrong images on thumbnail video previews.

Participant ,
Jul 03, 2023 Jul 03, 2023

Bridge was working fine when installed a week ago (6/26/23- version 13.0.3.693) on a Mac Studio M2 max (ventura 13.4). Opened up folder of photos from iPhone 14 and appended meta data as usual (with copyright info etc.). Half the photos show the correct creation date (7/2/23) and the other half the wrong date (6/25/23). In settings I purged all caches- no fix. There are many reasons that is not a good thing- one being the order of listing. Please help!

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

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Participant ,
Jul 04, 2023 Jul 04, 2023

Thank you so much! I have a hard time navigating to the support community, much less the best location. I'll just save this reply with the link for the future- as I'm having more difficulty with Bridge as I speak. Please, let me know how to move the post to a better location.

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Explorer ,
Jan 13, 2025 Jan 13, 2025
LATEST

ElementsHeadshots_0-1736777199154.png

I'm having a similar issue.

ElementsHeadshots_1-1736777234027.png

 

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