• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Bridge shows wrong creation date & wrong images on thumbnail video previews.

Explorer ,
Jul 03, 2023 Jul 03, 2023

Copy link to clipboard

Copied

Bridge was working fine when installed a week ago (6/26/23- version 13.0.3.693) on a Mac Studio M2 max (ventura 13.4). Opened up folder of photos from iPhone 14 and appended meta data as usual (with copyright info etc.). Half the photos show the correct creation date (7/2/23) and the other half the wrong date (6/25/23). In settings I purged all caches- no fix. There are many reasons that is not a good thing- one being the order of listing. Please help!

TOPICS
Bug

Views

78

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 03, 2023 Jul 03, 2023

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 04, 2023 Jul 04, 2023

Copy link to clipboard

Copied

LATEST

Thank you so much! I have a hard time navigating to the support community, much less the best location. I'll just save this reply with the link for the future- as I'm having more difficulty with Bridge as I speak. Please, let me know how to move the post to a better location.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines