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Adobe Bridge Star Label Rating Not Working

New Here ,
Sep 30, 2019 Sep 30, 2019

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Hello All,

 

The star label rating is no longer working in my adobe bridge 2019. It stopped working in adobe bridge 2017, so I updated to 2019 and it still is not working. The ratings on my previous RAW images have stayed, but I cannot change the ratings or add any new ones. I have also lost to ability to duplicate my RAW images, which I use often to make color and black and white versions of the same photo. I have seen various other posts with this same issue, but none of the posted solutions have worked for me. I have tried purging the cache, downloading new versions, etc. Any help is appreciated. 

 

Thank you!

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Community Expert ,
Sep 30, 2019 Sep 30, 2019

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Hi Erinm,

 

With Bridge 2019 you need to have the image selected before you can place a rating. Do you have the image selected? On some releases you also need to drag to the right to add a rating and then drag to the left to decrease the rating. This was changed in later releases. Since you didn't mention which release of 2019 you currently have I'm letting you know of this change.

 

If you do this by key command, you might want to check the Preferences as you may need to have your Command/Control key pressed if this box is checked.

 

2019-09-30_17-43-40.png

 

Let us know if any of this helps.

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New Here ,
Sep 30, 2019 Sep 30, 2019

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I have Adobe Bridge version 9.1 and I select the image before I try to rate it. Still nothing changes. I also went to my preferences and unchecked that box and still my labels are not working. Do you have any other suggestions on why this is not working? I've never had this issue in the past.

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Community Expert ,
Oct 01, 2019 Oct 01, 2019

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Where are your files located- a local drive, network, etc? Do you have read/write privileges on that drive?

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New Here ,
Oct 01, 2019 Oct 01, 2019

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I am working on files off my SD card from my desktop. I don’t have any read/write privileges. I was working on editing photos and was able to label images and also duplicate images fine and then all of a sudden I wasn’t able to label any images anymore or duplicate any images. This is when I updated to the newest version of adobe bridge hoping that would solve the issue, which it didn't.

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Community Expert ,
Oct 01, 2019 Oct 01, 2019

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That's the problem. Don't try to work off an SD card, they are NOT designed for that. Copy the files to a hard drive.

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New Here ,
Oct 03, 2019 Oct 03, 2019

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Thank you! This worked.

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Community Expert ,
Oct 04, 2019 Oct 04, 2019

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Are you working to a local drive or across the network?

 

Try resaving one file from Photoshop, then see if you can rate the newly saved file as a test.

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