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Adobe bridge version 10.0.3

Community Beginner ,
Apr 01, 2020 Apr 01, 2020

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I am trying to open images and video from my iphone 10 using bridge.  The icons open but the actual image and video do not. Please advise,

 

Thanks,

Clay H. Wieland

[Personal info removed by Mod]

 

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People's Champ ,
Apr 01, 2020 Apr 01, 2020

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work just fine here. Try clearing your Bridge preferences.

https://helpx.adobe.com/bridge/kb/resetting-bridge-preferences-using-command.html

and clearing your cache in the folder

 

Jim

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