Adobe bridge version 10.0.3

[imagemaker89]

I am trying to open images and video from my iphone 10 using bridge.  The icons open but the actual image and video do not. Please advise,

Thanks,

Clay H. Wieland

[Personal info removed by Mod]

[jbm007]

work just fine here. Try clearing your Bridge preferences.

https://helpx.adobe.com/bridge/kb/resetting-bridge-preferences-using-command.html

and clearing your cache in the folder

Jim