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Im running windows 10 pro, and use different Canon SLR cameras but recently it stopped downloading the images from all my cameras. when I plug the camera in the download window pops up. shows the camera and attempts to get the photos. It will stay this way until i shut the camera off. Ive tried resetting the preferences, checking the auto run setting and updating and reloading bridge.
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Which version of Bridge?
Have you tried using a card reader instead of connecting the camera to your PC? What then happens?
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You may just want to copy the files using Windows Explorer.