• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Bridge Won't open on my mac

Community Beginner ,
Jul 11, 2022 Jul 11, 2022

Copy link to clipboard

Copied

Adobe bridge version 10.0.2.252 won't open on my mac once a week or so and I have to reset it to get it to open.  I'm sick and tired of having to re-set it and then customize it for my use.  I am running Monterey 12.4.  Can anyone PLEASE help me to keep this from happening?!

TOPICS
Crash or freeze , Problem or error

Views

723

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Jul 11, 2022 Jul 11, 2022

Copy link to clipboard

Copied

I have the same issue.  And can't open Bridge since installing 12.4.  

I only installed 12.4 because part of Premiere Pro wasn't working and Adobe recommended it.  But then Bridge stopped working entirely.  I really wish there was more compatibility with any given operating system.

How did you reset it?  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 11, 2022 Jul 11, 2022

Copy link to clipboard

Copied

To get it reset and working, I think you click on it to open, but immediatly hit cmd-opt-shift.  See if that works.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 11, 2022 Jul 11, 2022

Copy link to clipboard

Copied

Just before clicking on Bridge in the Dock or double-clicking the application, for the Mac, press Command-Option-Shift. For PCs, press Control-Alt -Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache”, and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jul 17, 2022 Jul 17, 2022

Copy link to clipboard

Copied

cmd-opt-shift did NOT work.  Still get 

Adobe Bridge 2022 quit unexpectedly.

 

OS: 12.4

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jul 18, 2022 Jul 18, 2022

Copy link to clipboard

Copied

What does the crash log file show? I use Bridge on Monterey and it works as expected.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 18, 2022 Jul 18, 2022

Copy link to clipboard

Copied

How do I get the crash log file?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jul 18, 2022 Jul 18, 2022

Copy link to clipboard

Copied

Is it coming up when Bridge crashes? Console.app is the system log reader.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 18, 2022 Jul 18, 2022

Copy link to clipboard

Copied

No it doesn't come up and then bridge won't open without a reset.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 18, 2022 Jul 18, 2022

Copy link to clipboard

Copied

I will have to get back to you on that one because the console doesn't have a bridge crash listed...  I haven't used it much recently and apparently it hasn't crashed recently.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jul 19, 2022 Jul 19, 2022

Copy link to clipboard

Copied

Still not working.

here is part of my Crash Report.

System Integrity Protection: enabled
 
Crashed Thread:        0  Dispatch queue: com.apple.main-thread
 
Exception Type:        EXC_BAD_ACCESS (SIGBUS)
Exception Codes:       KERN_MEMORY_ERROR at 0x000000010b1dc3a7
Exception Codes:       0x000000000000000a, 0x000000010b1dc3a7
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Reason:    Namespace SIGNAL, Code 10 Bus error: 10
Terminating Process:   exc handler [5636]
 
VM Region Info: 0x10b1dc3a7 is in 0x10afed000-0x10b272000;  bytes after start: 2028455  bytes before end: 613464
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      __LINKEDIT                  10afa4000-10afe8000    [  272K] r--/rwx SM=COW  ...A/AdobeScCore
      GAP OF 0x5000 BYTES
--->  __TEXT                      10afed000-10b272000    [ 2580K] r-x/rwx SM=COW  ...ns/A/AdobeAGM
      __DATA                      10b272000-10b2a0000    [  184K] rw-/rwx SM=COW  ...ns/A/AdobeAGM
 
Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   AdobeAGM                             0x10b1dc3a7 0x10afed000 + 2028455
1   ???                                         0x8 ???

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jul 19, 2022 Jul 19, 2022

Copy link to clipboard

Copied

LATEST

Uninstall - reinstall solved the problem.  Not surprised.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines