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An error has occurred during the delete operation Adobe Bridge macOS Catalina V 10.15.2

Community Beginner ,
Dec 12, 2019 Dec 12, 2019

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When I try to delete photos, I get this window.   They do disappear out of Adobe Bridge but show as 0 bytes in the trash can.  I didn't see this happening until the latest Photoshop update.

 

Screen Shot 2019-12-12 at 2.56.51 PM.png

 

{Thread renamed by moderator}

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Performance , Problem or error

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Adobe Employee ,
Dec 12, 2019 Dec 12, 2019

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Hi there,

 

That does not sound good, have you updated Bridge to version 10.0.1 via the Creative Cloud Desktop app and see if it helps?

MacOS Catalina has introuced a lot of permissions and it is likely that the cause of this error is incorrect permissions.


Regards,
Sahil

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Community Beginner ,
Dec 12, 2019 Dec 12, 2019

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Thanks for the reply.  I have always had the latest revisions of all Adobe software and imacOS on my system did before I noticed this annoying issue.  It's either Catalina or Adobe.  Only Adobe knows and so far, they aren't talking.

 

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New Here ,
Dec 12, 2019 Dec 12, 2019

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Exactly the same issue here, and all Adobe software is up to date.

Deleting prefs doesn't fix the issue - and so a finder delete inside the folder is the only work around.

 

Regards

Mark

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Community Expert ,
Dec 13, 2019 Dec 13, 2019

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Its a bug.

and don't install the 10.0.1 update if you are using Catalina

It crashes every 2 minutes.

 

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New Here ,
Dec 31, 2019 Dec 31, 2019

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FIX - System Preferences > Security & Privacy > Full Disk Access > Unlock > Add Adobe Bride > Boom

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New Here ,
Jan 17, 2020 Jan 17, 2020

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That worked! Thank you.

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LEGEND ,
Jan 17, 2020 Jan 17, 2020

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This is a fix but a dangerous one- if there were any security problems with Adobe products, you've given them a lot more access than needed.

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Explorer ,
Jan 30, 2020 Jan 30, 2020

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Bridge 10.0.2.131 Catalina 10.15.1

I tried the solution above, but it didn't work. When I try to remove a photo, I get this message and the photo disappears from Bridge, but is still in the finder. Shows as 0 bytes in the trash can.

Along with frequent crashes, this is just one of many problems I'm experiencing in Bridge 10.0.2.131.

Very frustrating as I use Bridge a great deal in my photograph image organization.

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LEGEND ,
Jan 30, 2020 Jan 30, 2020

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Bridge is broken on Catalina. Best bet is stay on Mojave.

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Community Beginner ,
Feb 25, 2020 Feb 25, 2020

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Great!!! It worked!!

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New Here ,
Apr 20, 2020 Apr 20, 2020

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LATEST

Excellent - worked - thank you!

 

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Adobe Employee ,
Jan 30, 2020 Jan 30, 2020

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Hi all,

 

Yesterday, Apple released Catalina 10.15.3 which should help with resolving this behavior in Bridge. 

Let us know if the 10.15.3 update works for you!

 

Regards,

Pete

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New Here ,
Feb 10, 2020 Feb 10, 2020

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Hi Pete, I'm on 10.15.3 and still get the error message

 

Mike

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Community Beginner ,
Feb 12, 2020 Feb 12, 2020

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Hi Pete, also here no change after Catalina 10.15.3 update and Bridge 10.0.3.138 update. Getting same error.

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Community Beginner ,
Mar 09, 2020 Mar 09, 2020

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Just started recieving this error after updating to Catalina 10.15.3. I'm also on the 10.15.3 Bridge update.

 

So frustrating trying to organize files!

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