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Audio / video files not previewing

Explorer ,
Sep 19, 2024 Sep 19, 2024

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Since doing a clean install of MacOS, my audio / video files no longer preview in the preview panel

 

Do I need to install a plugin maybe?

 

Screenshot 2024-09-19 at 11.23.47.png

TOPICS
Bug , Download and install , How to , Image processor , Performance , Problem or error

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Adobe Employee ,
Sep 20, 2024 Sep 20, 2024

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Hey there, We're sorry for the trouble. 

 

Please check here and reset the Bridge Prefrences: 

https://adobe.ly/4dfk7TF

 

Let us know how it goes. 

Thanks, 

Shivani 

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Explorer ,
Sep 20, 2024 Sep 20, 2024

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Thanks, Ive tried that but its still not working

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