cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0
Upvote

Audio / video files not previewing

M35474498q9wm
Community Beginner ,
Sep 19, 2024 Sep 19, 2024

Copy link to clipboard

Copied

Since doing a clean install of MacOS, my audio / video files no longer preview in the preview panel

 

Do I need to install a plugin maybe?

 

Screenshot 2024-09-19 at 11.23.47.png

TOPICS
Bug , Download and install , How to , Image processor , Performance , Problem or error

Views

48

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 2 Replies 2
latest latest Jump to latest reply
Shivani Somayajula Adobe Employee
Adobe Employee ,
Sep 20, 2024 Sep 20, 2024

Copy link to clipboard

Copied

Hey there, We're sorry for the trouble. 

 

Please check here and reset the Bridge Prefrences: 

https://adobe.ly/4dfk7TF

 

Let us know how it goes. 

Thanks, 

Shivani 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
M35474498q9wm
Community Beginner ,
Sep 20, 2024 Sep 20, 2024

Copy link to clipboard

Copied

LATEST
In Response To Shivani Somayajula

Thanks, Ive tried that but its still not working

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Get Started
Bridge - Get Started
Bridge - User Guide
New features & Updates
View & Manage Images in Bridge
Troubleshooting
Troubleshoot Performance & Freeze Issues
How to Install Output Module
What's fixed?
Camera Raw editing is not enabled
Bridge does not recognize some devices
Copyright © 2024 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices