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Auto-stacking does not work with latest version of Bridge

Contributor ,
Oct 29, 2017 Oct 29, 2017

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I bracket all of my images, and have been able to use auto-stacking feature in Bridge prior to the latest upgrade. I use Windows 10 (latest version) and have a Sony camera. When I try to auto-stack from within bridge I get this meassage 'Image is missing preview data'.

The only thing that has changed is Bridge so something must be wrong here. Anyone else with the same problem?

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correct answers 1 Correct answer

Adobe Employee , Oct 31, 2017 Oct 31, 2017

Hi Ramigrafx​,

Do you see a black border around your images which you are trying to auto-stack? If yes , then that means that the previews are not generated.

To generate the High quality preview for an image, you have to select the 'Always high Quality' and 'Generate 100% previews' option for displaying the thumbnails. Please refer to below snapshot for locating these options.

previews_generation.jpg

Once you have selected these options, Please purge the cache for the entire folder and let Bridge generate the preview aut

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Adobe Employee ,
Oct 30, 2017 Oct 30, 2017

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Hi  Ramigrafx

Thank you for reporting your problem.

As per the error message, It seems that the images which need to auto-stacked don't have high quality preview generated in Bridge.

To resolve the same, Can you please try below steps?

1) Purge the Cache for the folder which has the images.  For that, right Click on the folder and select Purge Cache for selection from the context menu.

2) Select 'Generate 100% previews' option for thumbnails. Browse the folder to generate the High Quality previews.

3) Try auto-stacking the images once the High quality preview is generated.

Please let us know if you still see the issue after following above steps.

Thanks,

Siddharth

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Contributor ,
Oct 30, 2017 Oct 30, 2017

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Hi,

Did all of that on a folder of previously stacked images which I unstacked. Same problem.

I normally have the cache on another drive so moved the cache folder location to the default location that Bridge 2018 makes

C:\users\richa\appdata\roaming\adobe\bridge cc 2018\cache\

I did not transfer any files. In fact there is little in the folders.It still did not work, presumably because there are no previews.

I presume I have to get Bridge to create the new previews.  How do I do that?

The now defunct cache folder in the same place but under Bridge 2017  has 40Mb of data in it.

I have added about 2000 images since the upgrade from 2017 to 2018.

Please advise what to do next.

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Adobe Employee ,
Oct 31, 2017 Oct 31, 2017

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Hi Ramigrafx​,

Do you see a black border around your images which you are trying to auto-stack? If yes , then that means that the previews are not generated.

To generate the High quality preview for an image, you have to select the 'Always high Quality' and 'Generate 100% previews' option for displaying the thumbnails. Please refer to below snapshot for locating these options.

previews_generation.jpg

Once you have selected these options, Please purge the cache for the entire folder and let Bridge generate the preview automatically once you browse the folder again. You can also test this by creating a new folder and putting a small number of files and then try to auto-stack it.

Please let us know if you are able to auto-stack your images after generating the previews.

Thanks,

Siddharth

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Contributor ,
Oct 31, 2017 Oct 31, 2017

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Hi Siddharth ,

Now ok.

Thanks

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Contributor ,
Dec 10, 2019 Dec 10, 2019

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Hi All, This problem has reoccured with the latest versions of Bridge.  I always have High Quality, 100% previews. The images are in consecutive groups of 3. Isn't about time that Adobe used some AI to get this annoying problem sorted. I was having problems with stacking 82MB images from my Sony camera but now the problem has come back with Canon 12MB images. I am just recreating my cache and previews fpor all of my image folders on a new ssd to try and speed things up.  Not good enough!

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